Customer Service Supervisor
3 days ago
**Customer Service Supervisor Responsibilities**:
- Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
- Strategizing and monitoring the daily activities of customer service operations.
- Assisting customer service staff with duties where required.
- Training staff in areas of customer service and company policies.
- Managing cashier coverage and customer flow to ensure proficient customer service.
- Investigating and solving customer service complaints.
- Assisting with the development and implementation of service policies, and explaining these to staff and customers.
- Maintaining documentation pertaining to customer service activities.
- Performing additional duties where needed
- Outstanding communication skills, both written and verbal.
- Strong people skills.
- Excellent phone etiquette.
- Outstanding organizational skills.
- Available to work shifts
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Customer Service Officer
6 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Customer Service Supervisor
1 week ago
Singapore ALL GO EXPRESS PTE. LTD. Full timeWe are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing and implementing standards and processes. You will maintain...
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Customer Service
1 week ago
Singapore TUCK LEE ICE PTE. LTD. Full time**Customer Service**: **Position Title**: Customer Service Specialist / supervisor **Responsibilities**: - Process daily orders and arrange for drivers to deliver goods. - Resolve customer complaints and maintain positive customer relationships. - Record customer feedback and provide suggestions for improvement. - Assist the team in completing daily tasks...
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Customer Service Supervisor
4 days ago
Singapore EU HOLIDAYS PTE. LTD. Full time**Customer Service Supervisor** **Responsibilities** - Follow up and service customers’ enquiries or bookings, before and after-sales - Supervise sale team - Experienced in selling free & easy tour packages and able to meet and achieve sales target - Help customer service managers in any logistic arrangement - Opportunities for travelling...
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Customer Service Supervisor
6 days ago
Singapore RASA 2 PTE. LTD. Full timeWe are a Halal Restaurant operating in Central of Singapore. We have vacancy for a Customer Service Supervisor to join our team. The person should be very service orientated, dynamic and very most important - a Team Player. Your main duties would be to ensure that our diners are well looked after and that the SOPs and goals set by Management are met. You...
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Customer Service Supervisor
6 days ago
Singapore IDEA MANAGEMENT SERVICES PTE. LTD. Full timeFine dinning Japanese Ramen Restaurant and looking for Customer Service Supervisor/Captain: **Responsibilities** - Report to restaurant manager and take charge of improving service quality and overall dinning experience - Interact with customers to understand their dinning expectation, collect feedback, minimize unhappiness and complaint - Help out in...
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Customer Service Supervisor
2 weeks ago
Singapore WIN-BELLS LOGISTICS & SERVICES PTE. LTD. Full time $13,200 - $72,000 per yearWe are seeking a proactive and experienced Customer Service Supervisor to lead our customer support team and ensure exceptional service delivery across all channels. You will be responsible for managing daily operations, driving service excellence, overseeing the team, and resolving escalated issues while continuously improving processes to enhance customer...
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Customer Service and Administrative Supervisor
2 weeks ago
Singapore MY BRIGHT EDUCATION CENTRE PTE. LTD. Full time**Job Title: Customer Service and Administrative Supervisor **Location**:Tampines **About Us**: We are a dedicated Chinese tutoring center passionate about providing top-quality educational services to children. Our team is driven by a shared mission to foster growth and learning in students while creating a supportive, family-like environment. We are now...
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Customer Service Supervisor
4 days ago
Singapore ALGAS ENGINEERING PTE. LTD. Full timeThe Customer Service Supervisor will report to the Term Project Manager **Required experience and skills**: - Independent, Customer oriented with high adaptability to different client/ in different situation. - Able to multi-task, prioritize, and manage time effectively. - Able to work under pressure. **What you will be doing**: - Ensure that enquiries...
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Customer Service Supervisor
1 week ago
Singapore HI-P PRECISION TECHNOLOGY PTE. LTD. Full time**Job Description & Requirements**: **Job Summary Customer Service Supervisor is responsible for overall customer account managementand focal point of communication between the factory and customer. **Job Description Ensures immediate response to customer issues and inquiries on areas of delivery commit, product quality and new products qualification; -...