Customer Service Supervisor

4 days ago


Singapore IDEA MANAGEMENT SERVICES PTE. LTD. Full time

Fine dinning Japanese Ramen Restaurant and looking for Customer Service Supervisor/Captain:
**Responsibilities**
- Report to restaurant manager and take charge of improving service quality and overall dinning experience
- Interact with customers to understand their dinning expectation, collect feedback, minimize unhappiness and complaint
- Help out in general services including preparation of drinks, taking reservation, leading to respective table, table setting up, etc.
- Properly clean dinning areas according to established standards of hygiene
- Contributing to maintaining kitchen and food safety standards.

**Requirements**:

- 1 to 3 years relevant experience, outspoken and good PR skills
- High standards in personal hygiene and grooming
- Experience in various kitchen equipment especially for Japanese kitchen
- Understanding of basic food hygiene practices
- The ability to work in a fast-paced environment
- Ability to work unsupervised and deliver quality work
- Must be organized and self-motivated



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