Manager, Ui/ux Digital Product and Ecosystem

**Manager, UI/UX Digital Product and Ecosystem**

Would you like to join a company with the mission to transform the way people use money transfer services? Would you like to contribute to building best-in-class digital solutions in an exciting industry? Are you ready to work with an entrepreneurial Team and benefit from the advantages of a large and truly global organization? Are you willing to grow as an individual and reach new heights in your career?

Join Western Union as Manager, UI/UX Digital Product and Ecosystem.

**Western Union powers your pursuit.**

Be motivated by our values: Integrity, Respect, Trust & Innovation.

**Role Responsibilities**:
As a Manager, UI/UX Digital, you will lead in designs conceptualization and facilitate the testing of intuitive users’ experiences to enable world-class user experiences in accordance with relevant design standards, guidelines and processes.
- You will establish, build and nurture collaborative customer and stakeholder relationships through effective communications, negotiation and issue management.
- We’ll look to you to ensure that the UI/UX projects deliveries are met.
- You will lead the development of design concepts and identify audiences, create sitemaps, prototypes, customer journey maps, wireframes and provide technical advice.
- You will lead the design and development of design concepts models based on user needs to meet business requirements and deliver business objectives.
- You will be able to meet tight deadlines and stakeholder objectives thru prototyping and mock-ups before proposing high fidelity designs
- You will plan and iterate designs and tests with customers while also contributing to strategies and tools to drive project improvement and meet customer expectations.

**Role Requirements**:
To be successful in this role, end
- to-end experience in strategic planning & digital integration.
- You will need to contribute to a culture of innovation in human centered designs, be innovative and a generator of new ideas, and bring a data and insight driven approach to user experience solutions.
- Familiarity with Figma, Miro, Adobe, Sketch or other tools for wireframe and user interface development
- Analytical skills for customer journey design, mapping and optimization
- Ability to translate user and business requirements to fast prototypes and concepts
- Proficiency in building UI design systems and ensuring standardization and consistency
- Understanding of payments, cross border, lending and wallet digital products a plus
- You will need 5+ years of relevant work experience.
- Familiarity with web and multimedia technologies (e.g., Flash, HTML, CSS, XML, Ajax, video compression, etc. )
- Using your exceptional communication skills, you will build a close connection and collaboration with content planners, developers, business units and stakeholders to create an integrated end-to-end experience.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union aspires to be the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and retail financial ecosystem that help our customers achieve their personal goals.

**Benefits**

You will have access to multiple health insurance options, accident and life insurance, and resources for development and training, in additional to a range of other global employee benefits

Your Western Union specific benefits include:

- Paid Time Offs
- Employee Assistance Programs
- Global Recognition and Rewards Programs
- Employee Wellness

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Estimated Job Posting End Date:
12-19-2025