Manager, Marketing, Student and Alumni Affairs, Soss

**COMPANY DESCRIPTION**

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

**RESPONSIBILITIES**
- This position is for School of Social Sciences (SOSS).
- Web, Social and Media Management- Stay abreast of developments at SMU and SOSS to ensure that the school's website and social media channels are updated in a timely manner.
- Work closely with relevant parties to ensure that above-the-line information is accurate and presented in the best positive way.
- Plan and execute professional communications and promotion in collaboration with relevant colleagues and departments across SMU, e.g., assemble content for media coverage.
- Develop ways to increase awareness of SOSS, its programmes as well as faculty and students' achievements.
- Undergraduate Recruitment and Club Management- Coordinate with SOSS faculty and central offices to organise outreach events and activities such as Openhouse, Discovery Day, Information Sessions, etc.
- Represent SOSS to speak about the BSocSc programme in a holistic and comprehensive way.
- Serve as the administrator in-charge of SOSCIETY, the student constituent body of SOSS, and its sub-club SMU Psychology Society, providing advisement on relevant activities and programmes, and processing requests for funding and claims.
- Collaborate with various student focused offices including the Office of Student Life, Student Success Centre, Student Services Hub, etc, to support the development of student life at SOSS.
- Alumni Engagement- Cultivate a wide network of SOSS undergraduate and postgraduate alumni.
- Design and implement initiatives that appeal to the shared interests of the school and its alumni.
- Organise engaging and relevant events that would attract alumni participation.
- Coordinate with central offices, e.g., Office of Alumni Affairs and Office of Advancement to increase SOSS alumni participation in various events and activities, including panel discussions, walkathons, fundraising, etc.
- Undertake post-event reporting with the aim of sharing information, enhancing participation, improving event attractiveness, process effectiveness and efficiency.
- Other responsibilities- Provide support to deliver events and activities that are organised by the School of Social Sciences, e.g., faculty meetings, focus group discussions and commencement ceremony, etc
- Undertake other tasks as assigned by the school Dean, Associate Dean (Student Matters and Alumni Affairs) and Assistant Dean (Administration)
- Other duties as assigned.

**QUALIFICATIONS**
- Minimum bachelor's degree in communications, marketing or related areas.
- At least 5 years of relevant professional experience in a student-facing role.
- Familiar with Microsoft Office - PowerPoint, Word, Excel, Adobe and one or more design software, e.g., Canva, Adobe InDesign, Illustrator or Photoshop.
- Prior experience working in a higher-education environment will be advantageous.
- Fluent in English; communicates with clarity and empathy.
- Creative and adept at developing engaging visual and written marketing content.
- Comfortable speaking with students and adults from various backgrounds.
- Able to deliver professional presentations in front of a large audience.
- Experienced in event planning, project coordination and stakeholder management.
- Self-motivated and able to work effectively both independently and as a team.
- Possesses initiative and ability to solve problems effectively.
- Flexible and practical when responding to evolving priorities and schedules.
- Tenacious in following up with individuals on matters outstanding.
- Methodical and meticulous in following through on procedures and compliance checks.

**OTHER INFORMATION**
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