Regional Technical Advisor
5 days ago
**JOB SCOPE**:
Provide Pre-Sales and After-Sales Technical Support for Optical equipment, TV lenses, CCTV equipment, Projector
Perform Service/Repairs and Maintenance for Optical equipment
Support Sales and Marketing policies and events
Perform Testing and Commissioning of new equipment
**DESCRIPTION OF DUTIES & RESPONSIBILITIES**:
(1) Provide Pre-Sales/Demos and After-Sales Technical Support for Optical Device equipment such as TV & Cinema Lenses, Projector, CCTV, Binoculars and Machine Vision products.
(2) Handling of phone enquiry and support for customers during office and after office hours.
(3) Attending to daily service requests, breakdowns, service support to marketing.
(4) Provide training for customers locally and regionally especially the ASEAN regions.
(5) Support Sales and Marketing Dept for organizing, preparation and standby for workshops, events, seminars and exhibitions.
(6) Propose and encourage customers to sign up our service contract.
(7) Perform Preventive Maintenance for Optical equipment.
(8) Coordinate with customers and site preparation for Installation, Testing & Commissioning of new Optical Device equipment.
(9) Any other ad-hoc assignments as per assigned by the Superior.
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