SAP Basis

4 days ago

Singapore KRIS INFOTECH PTE. LTD. Full time

Responsible for the administration, maintenance, and support of SAP ECC systems within an AMS setup.

**Key Responsibilities:
**System Administration:

- Manage and monitor SAP ECC systems, including system health checks, user administration, and authorization management.
- Perform regular SAP system maintenance tasks such as system refreshes, kernel upgrades, patch management, and transport management.

System Performance and Tuning:

- Monitor system performance, analyze system logs, and perform performance tuning to optimize SAP ECC system performance.
- Troubleshoot and resolve issues related to SAP ECC systems, databases, and underlying infrastructure.

System Support:

- Provide day-to-day technical support and resolve incidents within defined SLAs.
- Collaborate with the AMS team to handle service requests, change requests, and problem management.
- Coordinate with vendors, hardware teams, and other IT departments to resolve complex technical issues.

Backup and Recovery:

- Implement and manage SAP ECC backup and recovery strategies, ensuring data integrity and system availability.
- Conduct regular system backups and disaster recovery drills to ensure readiness for any unexpected outages.

System Upgrades and Migrations:

- Participate in system upgrades, migrations, and patch management activities.
- Provide support during SAP projects including system installations, configuration, and go-live support.

Documentation and Reporting:

- Maintain up-to-date documentation for SAP ECC systems, processes, and procedures.
- Generate and analyze system performance reports, providing recommendations for improvements.

**Requirements:
- Education: Bachelor’s degree in Computer Science, Information Technology, or related field.

**Experience**:

- 5+ years of experience in SAP Basis administration within an AMS or support environment.
- Strong experience with SAP ECC systems.
- Experience in managing SAP landscapes in on-premise environments is a plus.

Technical Skills:

- Proficient in SAP Basis administration, including system installation, configuration, and maintenance.
- Deep understanding of SAP ECC architecture and components.
- Strong knowledge of operating systems (Linux, Windows) and databases (Oracle, MSSQL).
- Familiarity with SAP Solution Manager for system monitoring and management.
- Experience with backup and recovery tools and disaster recovery processes.

Soft Skills:

- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Controller Area Network (CAN) (P2 - Intermediate)
- Model-Based Systems Engineering (MBSE) (P2 - Intermediate)
- Technical Writing (P2 - Intermediate)

Strong organizational skills with attention to detail.Qualifications:

- SAP certification in SAP Basis Administration.
- Experience with SAP security and authorization concepts.
- Knowledge of ITIL processes and experience working in an ITIL-aligned environment.

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