Product Qualification Specialist, Biomonitoring Apec

1 week ago

Singapore Merck Group Full time

Work Your Magic with us

Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

**hat You Do**
- Installation & Validation/Qualification.
- Install and perform validation/qualification services for BioMonitoring instruments.
- Ensure availability of correct consumables/materials for installations and validations.
- Adhere to established standards and protocols during system installation and validation.
- Advise customers on Pharma standard and GMP.
- Be an expert on validation and related topics.
- Support APAC Country on site.
- Reporting & Scheduling
- Provide timely and accurate service reports.
- Schedule servicing and follow-up calls promptly and appropriately.
- Responsive with customer requests.
- Meetings & Representation- Attend company and departmental meetings, exhibitions, seminars, sales conferences, and training courses as required.
- Asset & Equipment Management
- Maintain company equipment and ensure security of all assets including laptops, mobile phones, sample stock, and literature.
- Monitor and maintain all the calibrators.
- Sales & Promotion
- Promote and sell service contracts, IOQ services, and consumables.
- Accountable for Validation Products technically and commercially.
- Support the Sales Team when required.
- Team & Partner Support
- Manage and support the local team and third-party service providers.
- Provide instrument training to dealers and internal/external staff as necessary.
- CRM & Business Development
- Maintain and update the Installed Base records.
- Provide and update opportunities/leads in SFDC to support BioMonitoring business growth.
- Administrative Duties
- Ensure accuracy and punctuality in business administration, including personal expense reporting in line with company guidelines.
- Customer Support
- Deliver technical support and training to customers in the field.
- Align with team objectives to support organizational development.
- Event Support
- Assist in exhibitions and product demonstrations as needed.

**Who You Are**
- Bachelor’s degree in Microbiology or a related area.
- At least 3 years of experience in Microbiology, QA/QC, Validation or related experience in GMP Pharmaceutical/Pharma manufacturing.
- Energetic and driven, with a focus on developing innovative ideas.
- Good communication skill.

**What we offer**:We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress

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