Application Support Engineer
14 hours ago
**About Us**:
We are driven by our group philosophy as defined below:
1. Provide the best to our customers through a service-oriented culture
2. Create new value through innovation
3. Realise greater possibilities through advanced technology
**Roles and Responsibilities**:
- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
- Respond to queries either in person or over the phone
- Write training manuals
- Ask questions to determine nature of problem
- Walk customer through problem-solving process
- Run diagnostic programs to resolve problems
**Requirements**:
- Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
- Experience in basic networking support
- Good communication skills and administrative skills
**Job Types**: Full-time, Permanent
Pay: $2,800.00 - $3,000.00 per month
**Benefits**:
- Additional leave
- Employee discount
- Parental leave
- Professional development
- Promotion to permanent employee
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
- Yearly bonus
**Education**:
- Local Polytechnic Diploma (preferred)
**Experience**:
- Application support: 2 years (preferred)
Work Location: In person
Application Deadline: 30/08/2025
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