Guest Relations Manager

Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department. - Supervise and train all Guest Relations duties including auditing of Colleagues. - Inspect all VIPs rooms prior to arrival and ensure all requests are met. - Is the key...

**Responsibilities**: - Provide upscale guest service experiences for clients - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to cusomter coming - Promptly address guests’ requests - Actively listen to and resolve complaints - Coordinate and manage communication between guests...

**Job Number** 24059512 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the...

Job ResponsibilitiesWelcome and assist walk-in guests, ensuring a warm and positive first impression.Manage daily operations, including seating guests, attending to inquiries, and coordinating guest requests.Oversee reservations and seating arrangements efficiently using key reservation systems, and handle inquiries via phone, email, or chat.Provide...

**Job Description & Requirements**: - Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join us in the heart of Singapore. As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal:...

Job ResponsibilitiesWelcome and assist walk-in guests, ensuring a warm and positive first impression.Manage daily operations, including seating guests, attending to inquiries, and coordinating guest requests.Oversee reservations and seating arrangements efficiently using key reservation systems, and handle inquiries via phone, email, or chat.Provide...

**KEY ROLE & FUNCTIONS **1. **STANDARD OPERATING PROCEDURES** - Monitors all FOH operations, customer service and reservation system ensure all team members are following the 1 Group SOP, meeting the local safety and health standard. - Follows and maintains highest quality standard of guest over all experience focusing on the **5 cores of Guest...

We are looking for an **Assistant Guest Relations Manager **to join our team! As an **Assistant Guest Relations Manager **, we rely on you to: - To assist in taking responsibility for all Shangri-La Circle members and VIP guests - Assist the Guest Relations Manager to supervise and direct the guest relations team - Ensure all guests enjoy the best possible...

We are looking for a professional and customer centric Operations Manager - Guest Relations and Reservations to head up our guest relations and reservations team to ensure a seamless customer journey for all our guests. **Duties and Responsibilities** **Guest Relations** - Ensure the department provides excellent customer service to all guests, exceeding...

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build...