Customer Relationship Officer
1 week ago
As the customer service executive of our company, you will identify and address customers' uncertainties. You will offer solutions in alleviating their concerns. Your active listening and reassurance will come a long way in ensuring that customers' enquiries are handled in a prompt and professional manner on a daily basis and that our Contact Centre remains the preferred way for our customers to reach us.
**You will be required to**:
- Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility
- Build rapport and maintain relationships with existing and new customers
- Empathize with customers, and offer clear and relevant advice
- Provide policy recommendations and refer customers to client advisers for more comprehensive explanations
- Perform post-case administration for future reference
**To join us as a Customer Service Officer**:
- Obtain a local polytechnic diploma or degree in marketing or any related. Relevant insurance certification will be an advantage
- Any prior experience in customer service will be an advantage
- Enjoy people engagement and providing good advice, have patience in dealing with complex problems
- Have strong interpersonal skills and the ability to answer queries clearly over the phone
- Be result-oriented and enjoy seeing tangible results of your hard work
**Salary**: From $3,100.00 per month
**Benefits**:
- Employee discount
- Flexible schedule
- Professional development
Schedule:
- Flexible hours
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
**Education**:
- Local Polytechnic Diploma (preferred)
-
Customer Service Officer
6 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Relationship Officer
1 week ago
Singapore Zeus Trading Pte Ltd Full timeJob Summary - To provide a specialised, high quality reliable and responsive service to customers and clients. - Provide direct support to the Account Managers, Business Development Managers in managing issues end to end. Duties & Responsibilities - Work with customers on stock reservations and expiry - Provide an excellent customer service experience on...
-
Customer Relationship Officer
2 weeks ago
Singapore VICO CONSTRUCTION PTE. LTD. Full timeTo manage site office and HDB Building Service Centre, attend to resident's feedback and complaints. - Interact with residents to maintain good relationship. - Make appointment for resident to attend inspection with BSC (Building Service Centre) team. - Liaison with consultants and HDB officers. - Prepare and manage correspondence, reports and documents. -...
-
Customer Relationship Officer
3 days ago
Singapore HWA INTERNATIONAL SCHOOL PTE. LTD. Full time**Job Description**: - Conduct and manage Sales for education related service - Administrative related operations and procedures - Update and maintain customers information of CRM (Customer Relations Management) system Knowledge of Microsoft Office / WPS - Able to work in a fast pace & high-expectation environment - Knowledge and experience in International...
-
Retail Store Room Assistant
3 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full timeOur clients are well-known Luxury Retail Brands. We seek a store-based Store Room Assistant to join the dynamic team. - Location: Town/Central - 5-days work week - Permanent / Full-Time position **Responsibilities**: - Handling in-coming / out-going stock for the boutique outlet. - Perform quantity and quality checks for the incoming stock from when...
-
Customer Relationship Service Officer
5 days ago
Singapore FY & Associates Full time**_Job Highlights: _** Good working environment Dynamic team **_Job Description: _** - Provide office and administrative support. - Work with senior manager to ensure proper client service is being delivered - Create or open cases for clients - Communicating with clients about their experiences with a product or service - Providing advice on services and...
-
Customer Relationship Consultant
5 days ago
Singapore StarHub Full timeJoin to apply for the Customer Relationship Consultant role at StarHub . 2 weeks ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Job Description This role is based in Malaysia. Inbound Call Management: Handle Sales, Salvage & Termination hotline inquiries, promote our products and services, and provide...
-
Customer Relationship Officer
5 days ago
Singapore ONEO2PLANTS PTE. LTD. Full timeResponsible for all administration and coordination of activities within departments as well as to ensure the smooth operations required in the front-line operations in Plant Maintenance. - Build relationships with our clients. Support client enquiries by giving information in a friendly and efficient way. Taking responsibility in finding solutions for our...
-
Relationship Officer
3 days ago
Singapore CAREER STORY PTE. LTD. Full time $60,000 - $120,000 per yearRelationship Officer (IBG Loans)This is a perm role for one of our Banking ClientsThe Relationship Loans Officer is primarily responsible for the overall relationship with the loan clients of Singapore Branch.He/She is also responsible for generation of loan business from existing and prospect accounts, manages and monitors accounts to ensure attainment of...
-
Customer Relationship Officer
2 weeks ago
Singapore WEE HUR CONSTRUCTION PTE LTD Full time**Customer Relationship Officer (HDB Projects - 12 Months Contract) Job site location is at Geylang area. - Liaise with sub-contractors, HDB, Town Council, consultant, security guard. - Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them. - Weekly and Monthly Report: Processing of weekly &...