HR Operations Lead

About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us
At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

The HR Operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.
- Lead APAC HR Operations team to service APAC employees, to cover employee lifecycle including employee onboarding, off-boarding, internal transfer, ER operation,on-call; payroll and benefit operation, global mobility etc.
- Establish regional operation strategy aligned with global strategy, deploy to all teams to achieve APAC strategic objectives and SLAs (service level agreements).
- Support the implementation of HR Shared Service Center construction in APAC, centralized key HR processes to the regional centre, meanwhile providing necessary front desk service to achieve high quality service, efficiency, and outstanding experience for employees.
- Develop the annual operating plan and headcount. Plan and manage regional processes and practices to align programs with company goals and objectives.
- Partner with HRBP teams to execute staffing and recruiting strategies that support business needs. Partner with the C&B team to execute and deliver compensation and benefits programs that support and maintain all company HR initiatives. Partners with COEs to identify, develop and execute learning and training services and programs that support business needs.
- Provide coaching, direction, and leadership support to team members in order to achieve a learning organization.
- Around 15 years of experience in Human Resources with 5+ in HR Shared Service Center management, with specialization in setting up a HR Shared Service Center preferred.
- Good people management skills. Experience managing a large team providing HR share services, in a high-growth environment is preferred.
- Leadership and influencing abilities - strong business partnering skills and HR acumen, including problem-solving skills, critical thinking abilities, coaching skills, and project management skills to stakeholder and other advisors.
- Knowledge of employment laws, policies, and procedures across the APAC countries.
- Good at process optimization and digitalization.
- Good command of communication, strong ability to facilitate and manage change.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.