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Reservations Trainee
2 weeks ago
Company
Shangri-La Rasa Sentosa, Singapore
Designation
Reservations Trainee
Date Listed
27 May 2025
Job Type
Entry Level / Junior Executive
- Intern/TS
Job Period
Flexible Start, For At Least 6 Months
Profession
Hospitality
Industry
Hotel and Accommodation Services
Location Name
101 Siloso Road, Shangri-La Rasa Sentosa, Singapore, Singapore 098970, Singapore
Address
101 Siloso Rd, Singapore 098970
Map
Allowance / Remuneration
$1,600 monthly
Company Profile
A tropical playground awaits at the only beachfront resort in Singapore. Within easy reach of the city, soak up island vibes in our vibrant setting tailor-made for families and sun-seekers alike.
**Job Description**:
- To have an overview of the structure, roles and responsibilities in the Reservation Department.
- To understand all Reservations Policies and Procedures.
- To learn thoroughly the Resort’s product such as the various room types, room packages, resort facilities, Shangri-La Circle & Reservation’s Standard Operating Procedure On the billing instructions.
- To know about ISG & OTAs report handling processes
- To understand about the telephone call procedure, ethical and Standard Operating Procedures.
- To understand on how to handle Airport transfer arrangements.
- To understand the how to operate the systems and their code
- To understand the processes to handle special request such as room decoration, storage of medication or special food items
Application Instructions
