Account Manager, Ci

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit **Our People **page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

**The successful individual will leverage their proficiency in Account Management to...**

**Drive the business**
- Responsible for achieving total, comp and net sales targets for the region
- Develop local market knowledge/expertise and ensuring the right training and communication to appointed distributors
- Support Director, Account Management, SEA & Oceania in sale of seasonal collection and on-going replenishment to accounts consistent with strategy
- Provide recommendations and drive seasonal markets: provide feedback on both division plans and account level plans
- Ensure timely receipt of retail sales POS data, operational data and monthly ending inventory reports from distributors
- Support and identify seasonal sales initiatives to drive business in markets. Accountable for measuring the results and effectiveness.
- Collect customer weekly sales for some accounts; complete and analyze customer mix quarterly; collect all other door profile metrics
- Assist with distributor orientations and participate in field visits

**Retail Execution**
- Support in-store execution and new store openings: Product Assortment, Visual Merchandising, Environment
- Coordinate seasonal product training for store staff.
- Own timely communication of seasonal clearance lists and pricing to accounts.

**Planning and Analysis**
- Support monthly Latest Estimates (LE) & Open To Buy (OTB)
- Analyze POS data and identify risk and opportunities.

**Customer Service/Operations**
- Coordination and resolution of quality alerts between Merchandising and account.
- Partner with accounts receivable to follow up with accounts on past due invoices.

**Business Development**
- Coordination and resolution of quality alerts between Merchandising and account.
- Assess both existing and new market entries through comprehensive market research and analysis
- Identify and engage with prospective partners to estimate market potential inclusive of long-range financial planning
- Manage business development proposal process across all revenue generating channels
- Maximize location productivity through acute understanding of retail environment and economics

**The accomplished individual will possess...**
- Account Management and/or Merchandise planning background
- Strong financial acumen & analytical skills
- Proficiency in Excel, Word and PowerPoint. Knowledge of SAP and Access a plus.
- Superior organizational skills, ability to multi-task.
- Initiative, high energy, strategic thinking and detail oriented.
- Excellent communication and presentation skills.
- Cultural sensitivity and willingness to travel

**An outstanding professional will have...**
- A tertiary degree; major in Business and Finance will be preferred
- Experience in retail and/or distributors management will be highly advantageous
- Good working knowledge of SEA markets will be a plus

**Our Competencies for All Employees**
- **Courage**: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- **Creativity**: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- **Customer Focus**: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- **Dealing with Ambiguity**: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
- **Drive for Results**: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- **Interpersonal Savvy**: Relates well to all kinds of people, up, down,