Service Engineer

2 days ago

Bukit Merah, Singapore Stäubli Full time

**Company Description**:

- Stäubli is a multinational, value driven technological solutions provider. Stäubli’s activities are divided into four divisions; robots, têxtile, electrical connectors and fluid connectors. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability and performance - our strong basis for the trusted partnership with our customers worldwide._
**Job Description** POSITION**:Service Engineer - Robotic

**LOCATION**:Singapore

**REPORTING LINE**: Service Manger - Asia Pacific

**PURPOSE OF THE POSITION**: You work as part of a small but professional field service engineer team to provide support, maintenance, service to our customers based in Malaysia and Singapore. Opportunities to interact with service team and customers based within South East Asia (SEA) region.

**Main Responsibility**:

- To provide Stäubli’s customers with repair services either in-house or on-site, alongside trouble shooting, maintenance, service and basic programming for Stäubli robots on scheduled or emergency basis.
- Diagnose, repair and maintain both 4- and 6-axis robot systems and associated controllers.
- Respond to customer service issues by phone, electronic means as required.
- Document Stäubli robot and related equipment performance, reporting the results for the purpose of troubleshooting in our in-house system.
- Repair, Upgrade and Restart the robot systems at customer sites when required.
- Complete detailed Field Service reports for all customer calls, document any service interventions in Staubli CRM database and complete all related administration.
- Coordinate responsibilities, activities and schedule with Field Service Team Leader/Manager and Technical Manager to ensure customer satisfaction.
- Promote Stäubli services, continuously improve customer relationship and report leads to service sales.
- Liaise with the relevant department in Stäubli France for the return of parts under warranty.
- Maintain full visibility of stock including spare parts, ensuring that the appropriate administration is completed, and relevant IT systems are updated in a timely manner.
- Learn Stäubli’s robot programming language to be able to provide simple support and instruction

**Qualifications** Skills & Qualifications**
- A relevant Engineering Qualification - Diploma or Degree
- Minimum 3 years automation and/or Technical Service experience
- Experience in electrical/electronic and mechanical troubleshooting, preventative maintenance as well as repair and refurbishment.
- Experience in reading and interpreting electrical/mechanical drawings and related technical documents.
- Ability to work independently with mínimal supervision
- Good soft skills of communication and problem solving
- Being comfortable to engage, liaise and network with all levels
- Able to build strong customer relationships and display initiative
- Good computer skills including Microsoft Office
- Previous experience of working with CRM would be advantageous.
- Able to travel within SEA at short notice.
- Willing to undertake Singapore/Malaysia travel up to 50% in a month
- Occasionally, may be required to response to customer calls outside standard working hours

**Additional Information**
LI-JH1

  • Business Development Executive

    2 weeks ago

    Bukit Merah, Singapore EM Service Pte Ltd Full time

    **We are seeking a dynamic forward looking Business Development Executive (BDE) who relish challenges to join the Business Development & Marketing (BDM) team of EM Services.** **Responsibilities**: - As a BDE you must have the passion and drive to help source for, develop and manage development of novel business opportunities and also in cultivating...

  • Assistant Engineer

    4 days ago

    Bukit Merah, Singapore KES Systems & Service (1993) Pte Ltd Full time

    **Job Summary**: Responsible for delivering outgoing inspection standards and quality performance in order to meet quality products. **Responsibilities**: - Establish outgoing quality inspection (OQC) standards in order to meet quality product requirements. - Conducts regular in-process line audit to ensure compliance to quality requirements. - Monitors...

  • Engineer (Lift Monitoring Device)

    2 weeks ago

    Bukit Merah, Singapore EM Service Pte Ltd Full time

    **Responsibilities**: - Maintain remote monitoring device - Carry out testing and monitor the performance of system - Troubleshooting on defect/complaint at site - Replacement of faulty PCB / system - Joint inspection with contractor / consultant to resolve problems - Supervise projects and other duties from time to time - Update monthly report and assist...

  • Technician (Playground and Fitness Corner)

    2 weeks ago

    Bukit Merah, Singapore EM Service Pte Ltd Full time

    **Responsibilities**: - Carry out monthly inspection of playgrounds and submit report to Town Councils (Defect Liability Period - DLP) - Feedback to Assistant Engineering Executive (AEE) upon identification of damaged/defective parts - Assist AEE in carrying out minor repairs & installation of playground equipment/cast in-situ rubber flooring - Feedback to...

  • Business Lead

    2 weeks ago

    Bukit Merah, Singapore EM Service Pte Ltd Full time

    Build relationship with existing Clients and establish new Accounts through providing expert advice in the area of utilities efficiency and other sustainable solutions - Develop product offerings in the area of Sustainable Solutions (e.g. Utilities Purchase Agreement, Guaranteed Performance Contract) - Develop pipeline for projects in the area of utilities...

  • Service Engineer

    4 days ago

    Bukit Merah, Singapore THE SUPREME HR ADVISORY PTE. Ltd Full time $4,000 - $5,500

    Description Location: Henderson Industrial Park (Bukit Merah)Reporting To: Service Manager – Asia PacificWorking Hours: Monday to Thursday (in office), Friday (work from home), 8:30am – 5:15pmSalary Range: $4,000 – $5,500Job Purpose The Service Engineer will be part of a regional service team responsible for providing technical support, maintenance,...

  • Technical Manager

    2 weeks ago

    Bukit Merah, Singapore EM Service Pte Ltd Full time

    Ensure that projects and contracts are delivered in accordance to the contract specification. - Lead Technical teams in Projects and Operations. - Drive project quality and timeliness. - Business Development - Tender for Maintenance Projects - Ensure ACMV MR meets budgets and timeline. - Preparation & Presentation of monthly progress reports to management. -...

  • Service Engineer

    2 days ago

    Bukit Merah, Singapore RE SUSTAINABILITY CLEANTECH PTE. LTD. Full time

    **JOB DESCRIPTION** - Provide technical support, troubleshooting and repair of car park equipment. - Diagnose and troubleshoot electronic boards, CCTV, network issues. - Perform preventive maintenance, replacement of parts at car park sites. - Termination of different types of electrical, communication cables. - Install, test and commission car park...

  • Service Engineer

    3 days ago

    Bukit Merah, Singapore RE SUSTAINABILITY SOLUTIONS PTE. LTD. Full time $28,800 per year

    JOB PURPOSE & DESCRIPTIONa) Provide day to day technical support, troubleshooting and repair of car park equipment.b) Diagnose and troubleshoot electronic boards, CCTV, network issues.c) Perform preventive maintenance, replacement of parts at car park sites.d) Termination of different types of electrical, communication & fiber cables.e) Resolve technical...

  • Service Technician

    1 day ago

    Bukit Merah, Singapore Prospect Consulting Services Pte Ltd Full time $200 - $2,800 per year

    Key Responsibilities:Deliver on-site technical service and support to resolve customer issues efficiently.Assist in product installations, rollouts, troubleshooting, and maintenance.Provide technical advice and training to customers and internal teams.Collaborate with Sales and Project teams on proposals, solution design, and customer requirements.Support...