Regional Service Engineer
7 days ago
**About the Company**
The hiring company is a multi-billion reputable multi-national company specialising in scientific analytical and measuring instruments and solutions. The organisation is well-known for its precision instruments used in various fields including research, pharmaceutical production, semiconductor and electronics.
The Singapore office at Science Park (near Kent Ridge MRT) serves as the regional headquarters for its operations in the Asia Pacific region, which maintains a strong presence in 15 countries including India, Pakistan, Bangladesh, Brunei, Indonesia, Malaysia, Philippines, Thailand, and Vietnam, providing sales, marketing, technical support, and customer service to its clients.
**Responsibilities**:
- Responsible for installation, troubleshooting and repairing of instruments such as MALDI-TOF, an analytical instrument used in laboratories for analysing molecules.
- Manage technical service matters including but limited to warranty claims from customers.
- Provide technical solutions and expertise to support regional partners' engineers onsite and remotely. Other duties as assigned.
**Job Requirements:
**Must-have**:
- Degree in electronic/ electrical engineering or equivalent
- Experienced with PCB (Printed Circuit Board), Solid-State Lasers, UV Lasers, Pulsed Lasers
- At least one year regional experience in the area of technical or customer support
- Able to travel in the Asia Pacific region approximately once a month, 1 to 2 weeks at a time (daily allowance will be provided) A driven individual excelling at problem-solving and is looking for long-term career advancement
**Good-to-have**:
- Prior experience with Mass Spectrometry (MS)/ Time of Flight (TOF) / MALDI-TOF will be an advantage.
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