E-commerce Manager

1 week ago


Singapore OWNDAYS SINGAPORE PTE. LTD. Full time

Key Responsibilities:

- Work closely with the Singapore team and Japan and global leadership team as well as the Group’s strategy team to identify development opportunities for online properties, evaluate business performance, and drive key strategic initiatives
- Business development for various marketplace platforms such as Lazada, Amazon, Shopee, Tiktok, etc.
- Analyze sales performance, market competition, and trends to propose improvements.
- Handle order processing and resolve operational issues including logistics-related matters, complaints, discount codes, product reviews etc.
- Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
- Grow online sales and other crucial online KPIs for the Singapore market.
- Monitor stock movement regularly and update stocks timely.
- Coordinate digital marketing efforts with the marketing teams and agencies to ensure there are clear ROIs on marketing spend.
- Create, prioritize, communicate, and implement strategic online initiatives and feature developments with both the Singapore and global Owndays team.
- Work with the marketing team to ensure successful campaign execution and customer adoption of online products/services.
- Drive cross-functional projects and manage a project from ideation to deployment across multiple time zones
- Develop and maintain key performance indicators (KPIs) to monitor business performance and identify areas for improvement

**Requirements**:

- 3-5 years of working experience in ecommerce or marketplaces.
- Digital savvy and comfortable with e-commerce software.
- Ability to work independently and explore e-commerce platforms.
- Strong time and project management skills.
- Media and internet savvy. Knowledge of live streaming and influencer



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