IT Support Engineer

3 days ago

Singapore Singapore Business Guide Pte Ltd Full time

**Our client is a Single-Stop IT Services & Solutions Provider located in Singapore, Bukit Merah is looking for an IT Support Engineer to support their operations.**

**Job Position: IT Support Engineer**

**Salary: SGD2,500 to SGD3,500**

**Location: Singapore, Bukit Merah**

**Responsibilities**:

- Desktop support
- Provide basic support and troubleshoot to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
- Taking ownership of customer issues reported and tracking them through resolution
- Responding in a timely manner to service issues and requests
- Liaise with third party vendors to coordinate client issues on specific services.
- Liaise with product manufacturers for problem escalation and resolution
- Support company for project implementation activities.

**Job Requirements**:

- Diploma / Degree in Computer Studies, Information System or related course.
- Preferably with 1 year of experience in Desktop and End User support
- Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above)
- Ability to quickly understand technical concepts.
- An excellent problem solver with strong analytical skills
- Excellent end user support and communication skills.
- Bilingual in English and Mandarin to liaise with Mandarin speaking clients
- Current remuneration
- Expected remuneration
- Notice period
- **Ivan Tan Wai Hong (**_EA Reg No: R2199004)

Singapore Business Guide Pte Ltd (EA License No: 21C0641)

Join our Telegram Channels for more job openings today,

**Salary**: $2,500.00 - $3,500.00 per month

**Experience**:

- IT support: 1 year (preferred)

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