Regional Food Coordinator

JLL supports the Whole You, personally and professionally.
Regional Food Coordinator
**What this job involves**:
Client Relationship & Strategic Alignment
Serve as the primary point of contact for client food program leaders.
Lead regular business reviews (monthly, quarterly) to report on performance, insights, and innovations.
Collaborate with the client to evolve service strategy based on feedback, budget, and usage trends.
Team Leadership & Staffing
Manage and coach the on-site vendor team; ensure staffing levels meet contractual requirements.
Oversee training and development plans for new onboarding BPOs
Ensure team culture reflects client expectations (e.g., hospitality mindset, professionalism).
Guide and support on-site teams (e.g., food coordinators, chefs, catering leads) to ensure service excellence.
Performance Management
Track and report key metrics (e.g., satisfaction scores, participation rates, food waste, budget variance).
Identify service gaps and lead resolution planning in collaboration with on-site leads.
Compliance & Risk Management
Support internal and external audits and take corrective actions when required.
Ensure vendors and subcontractors align with the client’s ethical and operational standards.
Ensures food safety processes are managed, mitigated and prevented.
Innovation & Program Development
Recommend and implement service innovations (e.g., new menu concepts, sustainability initiatives).
Collaborate on seasonal campaigns, wellness themes, or cultural events aligned to the client's goals.
**Sound like you? To apply, you need to be a**:
Minimum of four years of relevant experience in office operations within the Food and Beverage industry. A background in hospitality or business is preferred.
Demonstrated strong organizational abilities, proficiency in multi-tasking, and the capacity to prioritize tasks effectively in a busy and dynamic work environment. Willingness to embrace challenges, along with excellent verbal and written communication skills.
Capacity to maintain high energy levels in a fast-paced setting, with a keen attention to detail. Possesses strong analytical, problem-solving, and financial skills.
Outstanding interpersonal skills, a good sense of teamwork, and the ability to collaborate effectively with a diverse group of individuals across various job functions.
Upholds principles, is adaptable, resourceful, and has a positive mindset towards customer service.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.