Aspire Programme, Housekeeping

2 days ago

Marina Bay, Singapore Marina Bay Sands Full time

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

At Marina Bay Sands, Housekeeping is more than just a support function—it is the heartbeat of our guest experience. With every detail meticulously maintained, the department plays a vital role in upholding the luxury and comfort that define our brand. This programme is designed to nurture and prepare individuals through a structured development plan and hands-on experience, offering
a clear pathway for those passionate about hospitality. It comprises three progressive phases— Foundation, Supervisory, and Leadership—each tailored to equip and develop team members with the skills, knowledge, and experience necessary to excel in their roles and grow professionally.

Foundation Phase:
- Maintain cleanliness in guest rooms and public areas.- Handle guest requests promptly and efficiently.- Manage supplies and inventory effectively.- Uphold safety standards and protocols.- Participate in rotational assignments for practical experience.- Adhere to organization culture and policies.

Supervisory Phase:
- Assign tasks and inspect completed work.- Coach and mentor junior staff.- Manage scheduling and performance evaluations.- Communicate effectively across departments.- Handle escalated guest concerns.- Foster a collaborative work environment.

Leadership Phase:
- Lead and mentor junior team members.- Manage budgets and resources.- Implement innovative solutions to improve departmental performance.- Participate in development projects addressing operational challenges.- Create and deliver training programs tailored to a diverse workforce.

Job Requirements

Education and Certification- Diploma or Degree undergraduate in your final year of study in any discipline; or a recent graduate

Experience- Less than 2 years of working experience

Other Pre-requisites- Enthusiastic learner mindset- Inquisitive capability- Agile and motivated to thrive in a dynamic environment- A great communicator with people across all levels- Passion for hospitality and service- Attention to detail and strong organizational skills- Ability to work independently and as part of a team- Willingness to learn and adapt to new techniques and procedures- Leadership potential and a desire for professional growth

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

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