Sales Engineer

**This role can be performed remotely anywhere within Singapore.**

As a Sales Engineer, you are empowered to sell to business and IT leaders in all industries, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the platform is ready for cross-departmental deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at FullStory.

Our highest performers have front-end web development experience and are capable of leading presentations related to technical architecture, product configuration and privacy.

Reporting to the Sales Engineering Manager, you will be the second on the ground Sales Engineer in Singapore. Focusing on supporting our Mid-Market and Enterprise clients across the SEA and India territories.

**In a typical day, you might**:

- Promote a spirit of collaboration between Sales Engineers and Sales teams by providing guidance on sales strategies and the technical approach for the opportunity.
- Communicate with medium to large size organizations across a range of industries to understand their challenges and goals through focused discovery sessions and onsite workshops.
- Communicate and strategize cross-functionally to drive success and attain revenue goals.
- Manage and work alongside prospective customers during proof-of-concepts and trials.
- Consult with customers and prospects to make targeted recommendations on how FullStory can enhance their products and services.
- Build trusted relationships with senior executives and key decision makers across business and IT functions.

**Here's what we're looking for**:

- Experience in sales engineering, solutions architecture, or solutions consulting in the SaaS industry with experience with value-based selling and/or solution selling concepts.
- Experience working on deal sizes of 100k and supporting an average deal size of 50k.
- Experience making data useful for end users or customers by building dashboards in business intelligence or web analytics tools. (Tableau, Looker, PowerBI)
- Experience with Front-end web frameworks and technologies like HTML, JavaScript, and CSS.
- Experience partnering with cross-functional teams such as Customer Success.

**The impact you will have in 6 months**:

- Partner with account executives to provide technical coverage for their active sales cycles.

**The impact you will have in 12 months**:

- Alongside your fellow Sales Engineer, you will create structure and more formal process around the GTM strategy in the Singapore region.

**#LI-Remote #LI-SO1**:
**About FullStory**:
Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence (DXI) platform empowers businesses to continuously improve their customer experience across sites and apps. FullStory is backed by world-class investors and has 500+ employees worldwide with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. We are guided by our values of Empathy, Clarity, Bionics, and Trust, which we embed in our day-to-day work.

**How we support you**:
FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

- ** Autonomy and flexibility.** From a remote-first work environment and flexible paid time off, to an annual company-wide closure - FullStorians can focus on the moments that matter.
- ** Benefits.** Take care of the whole you. FullStory offers sponsored benefit packages for US-based FullStorians, and supplemental coverage options for international FullStorians.
- ** Learning opportunities.** We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.
- ** Productivity support.** We provide all FullStorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.
- ** Team events.** Connect with fellow FullStorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.
- ** Paid parental leave.** FullStorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
- ** Grow your family. **We offer a global fertility and family building benefit that encompasses all journeys to growing your family.
- ** Bereavement leave.** Every family is different; we leave it to you to define who your family is, and support you when you need it most.
- ** Miscarriage/Pregnancy loss leave.** Whether it is for a FullStorian or the