Senior Operational Risk Manager, Global Banking Apac

**POSITION PURPOSE**:
For the scope of Global Banking (GB) APAC and as part of the first line of defense, the Chief Conduct & Control Officer (“CCCO”) for GB APAC is responsible for establishing and maintaining a strong Conduct & Permanent Control framework on all non-financial risks (operational, conduct and regulatory) throughout the 1LOD across CIB in strong partnership with the métiers, functions and regions, and with LoD 2/3.

With a presence in 12 territories across APAC, Global Banking APAC has presence in 12 markets across the APAC region and delivers global solutions to our clients, leveraging our global network and our product & sector expertise. The Global Banking APAC organization comprises of the three pillars:

- Corporate Clients Group (CCG) which focuses on the coverage of all our corporate clients in APAC. It encompasses all existing coverage teams and includes Industry Groups and M&A to provide strategic content to clients.
- Global Capital Markets (GCM) brings together all financing activities (i.e. Real Assets, LSF, Loan Book), Capital Markets activities (DCM/ECM and Strategic Hedging) and syndication (LMFS) to offer one-stop-shop financing solutions to our clients.
- Transaction Banking APAC offers a full range of Transaction Banking solutions, including Cash Management, Trade and Supply Chain Finance, as well as Liquidity and Investment Solutions APAC.

The Senior Operational Risk Manager, Global Banking APAC, will report to the Chief Conduct and Control Officer, Global Banking, APAC. The core responsibility will include establishing and maintaining a robust Permanent control framework on all non-financial risks across APAC territories and GB APAC entities. He or she shall work in close collaboration with CIB APAC CCCO, APAC Transversal CCCO, APAC ITO CCCO, CIB CCCO central teams, OPC teams and OPC platform in BNPP ISPL, and in full alignment with GB CCCOs of other regions.

**Key Responsibilities**

The key responsibilities of Senior Operational Risk Manager, Global Banking APAC include, but are not limited to the following and shall be implemented in alignment with Global Banking worldwide where relevant:

- Maintaining a robust, coherent organization and governance across Global Banking APAC for all non-financial risks (duly involving LOD2&3 and Functions):

- Facilitate responses on operational risks enquiries / surveys raised by LOD2/LOD3/Regulators for GB APAC.
- Contribute and represent GB APAC in relevant governance bodies of the bank (e.g. the Senior Management, the Boards) when needed.
- Represent and contribute to the relevant Control committees in APAC and globally (if required), notably but not limited to- Non-financial Risk/ controls: Operational Risk Management Forums, Incident Committee, Client Complaint Committee, Global Banking ICC, CIB APAC ICC, Territories ICC etc.
- Ensuring full oversight on risk and control matters impacting Global Banking APAC, in line with the CIB APAC OPC Charter and the Global Banking Front to Ops Governance Principles of the Operational Risk Management Framework. This shall be carried out with the aim of ensuring compliance with regulatory expectations; compliance with the bank’s policies and procedures; and protection of the Group’s reputation; in alignment and integration with Global Banking worldwide and coordination with APAC CCCO stakeholders.
- Performing annual risk and control self-assessments (RCSA) and its ongoing maintenance for GB APAC to ensure regulatory compliance and practices in line with internal requirements. The responsibility will include follow up of the remediation plan, assisting in addressing material weaknesses identified in the annual risk and control self-assessment etc.
- Coordination of data collection, responses and contribution to IG assignments covering GB APAC
- Closely monitoring the closure of IG, RISK ORM, Compliance, Regulatory, or Auditors’ findings
- Performing read across for the gaps self-identified or identified by LoD2 / LoD3.
- Designing control, deployment and maintenance of control library, and execution of controls including following up on remediation of root cause and closure of results.
- Active participation in incident management by coordinating with stakeholders on root cause investigation, remediation plan definition and implementation, and to ensure clear & timely reporting on Incident reporting system
- Timely supporting business in handling complaints, with accurate and timely logging of complaint, ensuring review by Metier Complaint Contact, timely reply to client as per local regulatory / BNPP requirements.
- Responsible for coordination of the New Activity Committee (NAC), Transaction Approval Committee (TAC) and other applicable processes including documentation with the policy.
- Ensuring procedure management in line with Group requirements.
- Organizing and convening training on various Operational Risk topics.
- Contribute to implementing relevant conduct governance framework i