Fraud Response Specialist

2 days ago

Singapore Assurity Trusted Solutions Full time

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

**Responsibilities**
- Work according to 24/7 shifts, including weekend and public holidays
- Review daily fraud alerts daily using tools provided from internal sources as well as from external agencies
- Investigate external and/or internal fraud escalations in a proper and timely manner within stated SLA
- Work closely with law enforcement agencies and and internal government agencies on the dissemination of fraud intelligence
- Actively support Singpass Anti-Fraud strategy and Functions
- Support and inform the Fraud Intelligence Team on new and emerging fraud patterns and anti-fraud typologies.
- Perform incident response actions, including threat hunting to identify scam victims
- Works Effectively in a team environment setting

**Requirements**:

- 2-3 Years experience in fraud surveillance and/or transaction monitoring preferred
- Analytical and self-initiated to resolve issues
- Demonstrate success in working independantly and within a team
- Able to work under pressure
- Proficient level of interpersonal and communication skills
- Knowledge of advanced excel and basic SQL knowledge preferred but not a requirement

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions**Benefits**
- A wholly-owned subsidiary of GovTech.
- We promote a learning culture and encourage you to grow and learn.

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