Content Acquisition

At Bloomberg, our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we're responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately.

The Content Acquisition team (CA) is an integral part of the Data department. We are responsible for managing, acquiring, and integrating content and data from exchanges, brokers, sell-side, buy-side, and other types of providers to drive the value of the Bloomberg Terminal and downstream enterprise products. We lead the governance, cost, and quality of the data we acquire, and we collaborate with the wider company to develop our data acquisition strategies ensuring we are aligning with the agendas of our key partners.

Our Client Service team is responsible for acquiring and managing content which is then made available to our client base. For clients, who use Bloomberg daily, having the ability to access this content in one place makes their workflow more efficient and helps them make more informed decisions. For the content providers, being able to deliver their content in a place where their clients actively operate, ensures greater market presence, and returns on their distribution effort.

**What's the role?**
We have an exciting opportunity for a highly motivated and detail-oriented individual to join and support our team of Technical Account managers, in Singapore. Your role will be vital in supporting new and existing content partners; you will be handling incoming queries and technical issues, to ensure our content partners OTC pricing content is delivered in an accurate, timely and effective manner.

To do this, you will need excellent communication skills, the ability to multi-task, strong technical aptitude, and a keen interest in financial markets Excellent communication skills, the ability to multi-task, strong technical aptitude, and a keen interest in financial markets.

We'll trust you to:

- Build strong and collaborative relationships
- Understand the technology our content partners use, their data goals and challenges to offer outstanding services.
- Work closely with a global team of motivated account managers, technical specialists, relationship managers and product managers to better understand and service our clients' data needs.
- Optimise data ingestion workflows by understanding the data infrastructure internally and externally to help our content providers maintain and improve data quality and optimise content dissemination.
- Install and configure contributions software; working with IT contacts remotely to provide technical troubleshooting support and solutions.
- Manage internal/external queries and requests regarding real-time data and feeds within a time-sensitive market.

**You'll need to have**:

- Experience working in sell-side banks or central banks/managing or supporting financial sell-side or central bank accounts
- Exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously
- Drive and passion to develop your own ideas and strategies
- Good interpersonal skills and a desire to work directly with customers
- A proactive demeanour with the confidence to challenge the status quo and a real desire to improve practices and processes
- Keen interest and understanding of financial markets, including demonstrated experience of at least one of the asset classes e.g. Equities or Derivatives or Fixed Income etc
- Experience in finding technical solutions to help automate or improve our content partners' data workflows and find efficiencies, for example improving data creation and distribution capabilities
- Excellent written and verbal English communication skills

**We'd love to see**:

- Proficiency in any Asian languages
- Knowledge of FIX Connectivity and the following programming languages: Python, SQL and VBA
- Experience in data analytics tools; business intelligence tools or similar
- Interest in or experience of using data analytical tools to find opportunities for product and content improvements
- Prior experience working as an Account Manager in a tech-focused organization

**If this sounds like you**:
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg.