Marketing Administrative Assistant

4 days ago

Singapore INVITY PTE. LTD. Full time

Invity is a transformative skincare and wellness brand that is relentlessly pushing the boundaries of science to offer longevity solutions inspired by epigenetics research. We are seeking a detail-oriented and organized Administrative Assistant to join our team and contribute to the efficient functioning of our office. Additionally, he/she will assist the Marketing Manager with various tasks, such as:

- Marketing administrative support
- Office organization
- Communication
- Document management
- Data entry & record keeping
- Customer service
- Ad-hoc tasks
- Website updates Online order fulfillment

**Responsibilities:
**Marketing Administrative Support**:

- Provide general administrative support to ensure smooth day-to-day operations.

**Office Organization**:

- Maintain organized filing systems and databases.
- Manage office inventory.

**Communication**:

- Act as a liaison between internal teams and external contacts.
- Follow up on open items

**Document Management**:

- Prepare, review, and process documentation.
- Ensure accuracy and compliance with company policies.

**Data Entry and Record Keeping**:

- Input and manage data in spreadsheets and databases.
- Maintain accurate and up-to-date records.

**Customer Service**:

- Provide assistance to customers via customer support channel.
- Address inquiries and resolve issues promptly.

**Ad-Hoc Tasks**:

- Assist in various tasks and projects as needed.
- Handle additional responsibilities as assigned by management.

**Website Updates**:

- Assist in updating of website content

**Online Order Fulfillment**:

- Track and ensure timely fulfillment of online orders to ensure a smooth and efficient order processing workflow
- Proactively troubleshoot and address any discrepancies in the online order fulfillment process
- Liaise with relevant departments (warehouse, production, finance, logistics) to ensure orders get processed promptly

**Inventory Management & Creation**:

- Assist in updating inventory within warehouse platforms
- Act as a liaison between various departments and vendors to facilitate the smooth delivery of inventory to warehouses
- Ensure the correct mapping of product SKUs between warehouse platforms and the e-commerce site
- Proactively create new product catalog entries within the warehouse platform as needed

**Qualifications**:

- High school diploma or equivalent; additional qualifications in office administration are a plus.
- Strong organizational and multitasking skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Attention to detail and problem-solving abilities.
- Ability to handle sensitive and confidential information with discretion.

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