Senior/ Service Engineer
3 days ago
**Senior/ Service Engineer**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
As a Senior/Service Engineer, you will be responsible for executing after sales business activity, provide technical support, solve customer problem, and archive good customer satisfaction. Reporting to Operation Engineer/Manager oversee all maintaining high level of personal leadership on safety and quality on work performed as well as documentations
**Your responsibilities**:
- Executing after sales business activity preventive & condition-based maintenance, troubleshooting, repairs and commissioning.
- Actively coordinating with operation supervisors for optimal service potentials from regular customer interactions
- Proactively involving in self-learning and practical exposure for continuous competence and productivity improvement.
- Reporting early any technical/contract/quality/program/cost issues to management, along with recommendations for resolution.
- Proactively identifying area of improvement e.g., Self-technical knowledge, job safety and etc
- Providing leadership and coordinating for the service team. Creating and developing good team spirit
- Understanding customer needs & manage customer relationships. Co-operating actively with other ABB units to achieve common targets.
**Your background**:
- Diploma, ITC or equivalent in Electrical/Electronic engineering
- Minimum 5 years hands on repair and service experience on electrical equipment.
- Experience on LV & MV VFD will be an advantage.
- Strong self-discipline with initiative and learning spirit with positive attitude, teamwork, and responsibility.
- Effective spoken and written communication in English.
**Benefits**:
- Life insurance
- Flexible work practices
- Accident insurance
- Paid Parental leave (gender neutral)
- Sick pay
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