Head of Csi Isap

23 hours ago

Singapore Crédit Agricole CIB Full time

**Description du poste**:
**Summary of the position**:
Under the functional link to GIT/CSI, he manages all the teams for IT Application Development, Maintenance & Support in ISAP/BLI/CSI to ensure that all the projects, activities & tasks under the teams’ responsibilities are performed within quality standards, on schedule and cost effectively.

**Main responsibilities**:

- Report hierarchically to the Head of ISAP and functionally to the Global Head of GIT/BLI/CSI in Paris.
- Supervise and oversee all BLI/CSI teams & activities in ISAP.
- Ensuring the Application supports (Level 1, 2 & 3)
- Delivering a department strategy aligned with the bank, clients, GIT/BLI and ISAP visions
- Ensuring the technological watch for continuous improvement and innovation purposes
- Scope of activities is Risk, Finance, Compliance and Referential IT

**Main duties details**:
Supervise and oversee all CSI teams & activities in ISAP:

- Ensure all the activities under the teams’ responsibilities are performed on schedule, within quality standards and cost effectively.
- Oversee the acquisition and development of software systems in organizational units.
- Continuously monitor the satisfaction level of his internal customers and put efforts to improve it.
- Manage the sourcing of his teams following the ISAP rules.
- Make sure all the staff of his teams observe and respect Credit Agricole-CIB code of conduct and ISAP handbook.
- Participate in Project governance meetings (ex: Monthly SGC meetings organized by IT Line, Steering/project committees, Regional COO meetings and etc.).
- Manage change management.
- Continuously put efforts for study & realization of improvement and innovation
- Participate in transversal initiatives in ISAP and share best practices
- Oversee and validate the CSI department expenses related to requests, claims and expenses
- Contribute to and lead within ISAP/CSI the transformations initiated by GIT/CSI, in particular the evolution of our operating model with CA-CIB support functions (Projet Pegase)
- Continuously ensure a good level of operation with CA-GIP teams

**Deliver a proper reporting**
- Consolidate and make CSI budget and blend proposals to his/her managers
- Review & follow up CSI project plans and make necessary escalations to the Managers.
- Prepare and send regular/ad-hoc reports to the Managers (ex: Weekly update, ISAP straco meeting).
- Participate at regular/ad-hoc meetings with the his/her Managers (ex: CSI CODIR, ISAP CODIR).
- Consult and get validation from the Managers for making important organization changes in ISAP BLI/CSI.
- Poste avec management
OuiNiveau d'étude minimum
Bac + 3 / L3Formation / Spécialisation
Bachelor and above in relevant disciplineNiveau d'expérience minimum
11 ans et plus- **Entreprise Crédit Agricole CIB**:

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