HR Manager

We are pleased to share that Eu Yan Sang International (EYSI), one of Asia’s leading Traditional Chinese Medicine (TCM) companies, has made a substantial investment in Chien Chi Tow. Together, we aim to offer an expanded range of services and products, anchored in our continuous promise as an ongoing commitment towards expanding the health and wellness sector for our consumers.

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose - It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

**Responsibilities**

Manpower Planning, Talent Acquisition/Retention & Operations
- Forecast staffing needs and the projection of yearly manpower budget
- Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.
- Manage hiring / resignation related activities and existing staff support

Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services Responsible for all HR operational matters/processes
- Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits
- Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development
- Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management
- Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management
- Partner HODs/Head of Division, providing advice and guidance in the staff performance management
- Provide advice to staff on performance appraisal exercise
- Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

**Requirements**:

- Degree with at least 5-8 years of relevant working experience in the Human Resources function.
- Experience in TCM health and wellness industry would be advantageous.
- Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous
- Good Knowledge of Employment Act and Labour Laws
- Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese
- Demonstrates flexibility and adaptability according to changing needs and priorities
- Collaborative and is comfortable working in a matrix structure with multiple priorities
- Resourceful and possess strong initiative to drive changes
- Ability to work independently as well as be active team members within and across the HR team.