Digital Operations Coordinator

6 days ago

Queenstown, Singapore Warner Bros. Discovery Full time

**_Welcome to Warner Bros. Discoverythe stuff dreams are made of._**

**Who We Are**

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the_ creators_ bringing them to your living rooms and the _dreamers_ creating what’s next

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

**Your New Role**

The operations coordinator role is a junior/graduate position and will support all experienced operational specialists within the region. They will support on all sales requests sent via the specialists for specific Ad Sales teams, supporting on the administration side of the department, including the avails lookups, plan checks, creative QA testing, bookings, trafficking, reporting and general admin support.

This role is inwards facing, supporting operations within the APAC region, to maximise the departments time and to support the specialists, to meet all expectations on campaign delivery.

**Your Role Accountabilities**
- Support Sales on proposals, avail checks and advice on formats
- Book, traffic and manage digital ad campaigns
- Handle screengrabs for sales/clients at the beginning of campaigns
- Prepare weekly, ad hoc and post campaign reports
- Provide feedback and advice on optimisations in order to achieve campaign KPIs
- Creative testing, ensuring that new creatives meet CNN’s technical specs.
- Troubleshoot issues: All banner creative, custom executions, under/over-delivery issues, order management and implementation.
- Ensure campaign billing, rep commissions and vendor payment is correct and co-ordinate with finance department for process and amendments where required.
- General support to the operations specialists and in turn sales teams within region.

**Qualifications & Experience**

Essential:

- Bachelor’s degree or equivalent
- Positive and service-oriented attitude
- Detail oriented, strong organization skills & ability to meet deadlines
- Effective spoken and written communication skills in English
- Knowledgeable with Microsoft Office products: Excel a must
- Self-starter, capable of working independently & team player also

Nice to haves:

- Knowledge/experience of ad-serving, web page composition and analytical tools
- Good understand of HTML, CSS and JavaScript a plus
- Eager to learn about all parts of the digital advertising industry

**How We Get Things Done**

**Championing Inclusion at WBD

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