Account Servicing Manager

3 days ago

Singapore Finest People Full time

Do you want to make a significant impact on the company's success?
- Do you want join a dynamic and growing team in the advertising industry?
- Do fancy being part of a team that values creativity, problem-solving, and finding new solutions to day-to-day portfolio-level challenges?
- Then what are you waiting for? This is the perfect opportunity for you_

**Your Future Employer: Leading AI data powerhouse focused on enabling parents and families to live better and smarter in Southeast Asia**:
The company, a rapidly expanding AI data powerhouse, is on a mission to empower parents and families for a better and smarter life in Southeast Asia. With a thriving family community in Singapore and experiencing rapid growth in Indonesia, Malaysia, and other SEA countries, they also operate an e-commerce platform offering an extensive selection of affordable and high-quality products catering to mothers, babies, and kids, including baby gear, toys, clothing, skincare, and food. Moreover, they provide a customer loyalty program and offer free delivery for orders exceeding a specified amount.

**Your New Role: Account Servicing Manager | SEA clients | Ecommerce | Leading AI data powerhouse | SG based | SGD 5000 Monthly**:
As the new Account Servicing Manager you will be responsible with business development, marketing and account servicing support and work with the sales lead hand in hand to nurture relations with key accounts and fulfil business objectives through the agreed campaign entitlements.

**Responsibilities**:

- Lead day-to-day client interactions
- Manage client expectations and deliverables
- Advise clients on best ways to integrate media into their advertising and marketing programs
- Participate and lead, if appropriate, face to face client and vendor meetings
- Build positive relationships with internal and external teams
- Assist sales lead in growing business opportunities within current clients
- Responsible for informing team/client of new opportunities or issues
- Assess problems and concerns in a systematic, logical and rational manner
- Proactively resolve issues, know when to and to whom to escalate
- Manage multiple deliverables and ability to seamlessly transition among them in a timely and efficient manner
- Assists in the development of media/digital presentations and tactical POVs, as needed
- Develop client reports that are clear, compelling and persuasive
- Ensure key information is provided to team regarding client issues, internal agency issues, changes in account status, etc

**What we need from you**:

- Bachelor's degree with 5-8 years' experience with general management responsibilities in the digital marketing and(or) technology industry in a high-paced, rapid growth environment.
- Desire to work in fast paced, high growth, startup environment.
- Managing multiple projects in a manner that focuses the team and drives results.
- Excellent people skills, with an ability to partner with a dynamic leadership team
- Knowledge of local media landscape and global digital trends to deliver integrated media solutions

**What we offer**:

- Robust compensation package: Base-plus-commissions
- Bonus plans based on individual, team and/or campaign performances
- Comprehensive ongoing training and professional development career path programs
- Team-based workplace dynamic with vibrant talent collaborating toward common objectives and goals

**Is this going to be your next job?**:

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