Sales Support Administrator

The Instant Group are hiring

Our purpose at Instant is to help our clients to move their business forward faster We are a workspace innovation company that rethinks workspace on behalf of our clients, providing insight on the real estate market and creating and delivering bespoke workspace solutions. We put our customers’ business at the heart of the solution and specialise in injecting agility and flexibility to reduce cost and drive enterprise performance.

Instant has offices all over the world and clients in more than 150 countries. We are a market leader in flexible workspace, and our listings’ platform Instant Offices hosts more than 15,000 flexible workspace centres across the world and is the only site of its kind to represent the global market.

We are a dynamic workplace with a culture of connectivity, where colleagues solve challenges and grasp opportunities together, whilst supporting one another. Our common purpose glues the organisation together to ensure that everyone is pulling in the same direction with a truly client centric focus. Our differentiated client approach and our exceptional people is something we are very proud of. We are committed to offering a great place to build a career which has resulted in us winning the ‘Best Places to work in Property’ award and we continuously feature in the ‘Sunday Times HSBC international Track 200’.

Who are we hiring?

The Instant Group is looking for a Sales Support Specialist to join our Client Solution Team. The main objective of this role is to work closely with our solutions development who are based in Malaysia, Hong Kong, Singapore & Australia. You will be working with them daily to understand the needs of their clients who will be looking for flexible office space across Asia, and then reach out to market to see which of our operator partners can accommodate to the client’s requirement.

What will you be responsible for?

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Being on hand to work with the team across Asia with daily report requests
- Meeting deadlines for the corporate team
- Reaching out to operators across Asia to locate who can help with a client need
- Gathering floor plans, images, price points and availability to be consolidated into presentation deck
- Giving detailed reports and feedback to the corporate team
- Corporate Client Account Management - Keep track on APAC region new acquisition & renewal

What are we looking for?

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Good command of English (Mandarin would be helpful but not integral)
- Excellent written English
- Previous experience working with regular reporting
- Experience in working alongside sales teams under pressure
- Experience in flex space industry
- Thrives in a fast-paced atmosphere
- Team player who can work on own initiative
- Works well with deadlines
- Has a good understanding of major Asia cities
- Excellent time management and organizational skills
- Good IT skills - Microsoft, Excel, Powerpoint, etc.
- Ideally worked Sales force CRM before or used to CRM
- Organised and particular
- Confident phone manner
- A “can do” attitude

What's in it for you?

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Competitive pay scales reviewed annually
- Company health care insurance
- Discretionary annual company bonus
- Hybrid working with a focus on connectivity, flexibility and bigger relationships as part of our workplace experience strategy
- Flexible working options
- Bespoke training programmes
- Lots of learning and self-development opportunities on our bespoke ‘Instant Learning’ portal
- Reward Gateway (discounts)
- Wellbeing Centre
- Global Employee Assistance Programme
- Brilliant colleague recognition scheme that leads to quarterly and annual ‘let’s celebrate’ awards with great prizes
- Generous referral scheme
- Laptop / tech provided

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