Export Operations Coordinator

1 week ago


Singapore PHOON HUAT PTE. LTD. Full time

**Responsibilities**

- Prepare quotations, export documentation, proforma invoices, and sales orders in a timely manner.
- Coordinate with freight forwarders and shipping lines to book cargo space and arrange shipments.
- Liaise with the warehouse and logistics team to ensure timely pick-up, packing, and dispatch of goods.
- Collaborate with procurements and logistics teams to track the progress of export shipments from order confirmation to delivery.
- Serve as a key point of contact for customers regarding order status and shipping inquiries.
- Work closely with the Sales team to understand customer requirements and ensure orders are fulfilled correctly.Maintain accurate and up-to-date records of customer accounts, communications, and activities in the company's CRM system.

**Prerequisites**

- 3 years of experience in an administrative, customer service, or logistics support role. Fresh graduates are welcome.
- Basic understanding or a strong interest in learning international trade procedures and documentation.
- Diploma in International Business, Supply Chain, or a related field.
- Strong organizational skills and a keen attention to detail.
- Ability to manage multiple tasks and prioritize effectively with guidance.
- Proficient in MS Office Suite (Word, Excel, Outlook). Experience with a CRM system is a plus.
- A proactive, problem-solving attitude and a strong desire to learn and grow.
- Fluency in English is essential.


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