Channel Presales Consultant

RESPONSIBILITIES

**Technical Expertise**:

- Conduct in-depth technical presentations, demonstrations, and proof-of-concept (POC) exercises for customers and partners.
- Highlight key features, benefits, and competitive advantages of the products.

**Sales Support**:

- Collaborate with channel partners to understand customer requirements and propose suitable solutions.
- Deliver product presentations, demos, and proof-of-concept engagements.
- Respond to RFI/RFPs with accurate and compelling technical content.
- Support sales to build and maintain strong relationships with key customers/partners, acting as a trusted advisor.
- Conduct workshops, training sessions, and webinars to educate customers/partners on assigned cybersecurity products / or network performance solutions.
- Assist in onboarding new partners with solution knowledge and tools.

**Market Intelligence**:

- Stay updated on industry trends, emerging technologies, and competitive landscape.
- Maintain in-depth knowledge of assigned product portfolio and competitive landscape.

**Collaboration**:

- Work closely with product management, marketing, and technical support teams to ensure alignment on product roadmaps and go-to-market strategies.
- Partner with vendors and technology partners to stay updated on product developments and certifications.

**REQUIREMENTS**:

- Bachelor’s or Master’s degree in Cybersecurity, Computer Science, Information Technology, or a related field.
- Minimum of 3-5 years of product presales experience in cybersecurity and network performance and monitoring solutions.
- Strong understanding of cybersecurity products, technologies, and industry standards (e.g., firewalls, EDR, NDR, DLP, etc.) and networking concepts (e.g., TCP/IP, SNMP, NetFlow, SD-WAN, etc.).
- Familiarity with solution design, architecture frameworks, and integration best practices.
- Excellent presentation, communication, and interpersonal skills.
- Strong problem-solving, communication, and interpersonal skills.
- Ability to work in a fast-paced, customer-focused environment.
- Customer-focused mindset with a commitment to delivering exceptional service.

**DESIRABLES**
- Certifications in advanced cybersecurity or networking (e.g., CISSP, CCSP, CCSM, CCNP, CCIE)
- Knowledge of ITIL or other service management frameworks.
- Experience working in the cybersecurity or managed services industry