Manager, Partnerships and Membership

2 weeks ago

Singapore National Healthcare Group Full time

-Family Group: Administration

The Manager is responsible for the environmental scanning, development, execution and monitoring of engagement and communications strategy to build strong and sustainable relationships between NHG entities and collective ecosystem of community health and social care providers, agencies, organisations and primary care providers. This will be the foundation of NHG’s role as the regional health manager to join up care, forge place-based partnerships to anchor health and social care in the community for the 1.5 million residents in Central and North Singapore.

He/She is responsible for developing, enhancing and marketing of digital enablers (eg Customer Relationship Management (CRM), Partners Portal, NHG Cares App, Resident Wallet, etc) to support NHG’s collaborative partnerships model for population health, with partners and residents.

He/She is responsible for formulating and managing contracts and workplans with partners, to drive transformational, sustainable clinical and service integration, anchored by trust, shared values and goals.

He/She is responsible for collaborating with the Membership team to strategise and execute NHG’s engagement plans for the national enrolment campaign.

Major

**Responsibilities**:

- Conceptualisation and implementation of strategic engagement and communications platforms to sustain strategic partnerships with partners to enable place-based care.
- Oversight and management of contracts between NHG and ecosystem of community health and social care providers to ensure workplans are on track and serves the objectives of population health campus.
- Drive the development and optimisation of digital enablers to support NHG’s collaborative partnerships model for population health with partners and residents.
- Co-formulate and execute NHG’s inreach and outreach strategy in support of the national enrolment campaign.

Job Requirements

Education/Training/Experience
- Minimum bachelor degree from a recognised university. Preferably in business administration, marketing, communications or marketing communications.
- At least 5 years of relevant experience
- Demonstrates systems thinking, teamwork, leadership, planning and successfully implemented projects in a dynamic environment.
- Good interpersonal, persuasive negotiation, communications skills to manage stakeholders from diverse backgrounds and across various levels of seniority.
- Ability to work independently with minimum support resources.

Personal Attributes
- Exemplary ethical and integrity standards.
- Team and organisation focused.
- Highly relational, with strong situational awareness and a collaborative mind-set.
- Resilient and able to work in ambiguity.
- Strong propensity for continuous learning and improvement.

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