Document Administrator

Document Administrator / Associate Specialist (ITRMS) - IT Document Administration
- Opportunity to be a part of a global Compliance & Risk Management organization in Singapore
- Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).
- Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

Working as part of a global team to provide IT Document Administration Services, the ITRMS-IT Document Administration Associate Specialist, will be primarily responsible for executing in a timely, accurate and thorough manner, the operational aspects of managing incoming and outgoing electronic and paper records. S/he will perform IT official records controls processing activities, which include document identification, administration, check out controls for official records, filing, retrieving, archiving and imaging as well as be responsible for maintaining the security and integrity of auditable IT official records contained in the document control rooms and electronic repositories. S/He may also provide support for other aspects related to IT official documentation as required, such as status reporting.

WHAT YOU WILL DO

Primary Responsibilities
- Assignment of unique document IDs through a proprietary tool
- Accurate logging of work done is required
- Document review for Good Documentation Practice adherence
- Heavy use of MIDAS/ MEDS
- Document upload
- Document rendering
- Approval routing
- Attention to detail and follow-up required on routing
- Ability to multitask
- Handle multiple documents at various stages of workflow concurrently
- Good working knowledge of the Microsoft Office Suite including MS Outlook, Word & Excel
- Excellent written communication skills
- Excellent customer service
- Collaborate with Global Business & IT organizations to manage official IT documentation adhering to company best practices and retention policies.
- Advise on good document practices and document management requirements for official IT records.

**Education Minimum Requirement**:

- Diploma or Bachelor's Degree is preferred.
- IT or document administration experience is required.

**Required Experience and Skills**:

- 2+ years working in IT, Quality, Compliance, Administration
- Demonstrated ability to establish and maintain collaborative relationships with stakeholders
- Clear understanding of workflow principles, procedures, governance of validation activities, documentation administrations and controls

WHO WE ARE

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

WHAT WE LOOK FOR

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us — and start making your impact today.

Search Firm Representatives Please Read Carefully

**Employee Status**:
Regular

**Relocation**:
No relocation

**VISA Sponsorship**:
No

**Travel Requirements**:
No Travel Required

**Flexible Work Arrangements**:
Hybrid

**Shift**:
Not Indicated

**Valid Driving License**:
No

**Hazardous Material(s)**:
No

**Requisition ID**: R192722