Fulfillment Business Analyst
13 hours ago
**Job Responsibilities
**Data Analysis**
- Perform data collection and analysis on warehouse & logistics expenses,
fulfillment capabilities, inventory holding, etc. for the insights driving improvement
initiatives to meet business objectives
- Assist in consolidating and reviewing key operational performances and
generating periodic performance reports for business review
- Manage KPI creation, monitoring and controlling
- Troubleshoot with stakeholders for any inaccurate and/or incomplete KPI
performance data
- Lead cost effective analysis to support business related decision making
**Business Planning**
- Working closely with KAMs to manage the fulfillment forecast (inbound,
outbound, inventory) planning, tracking, and variance analyzing for better cost
efficiency
- Liaising with 3PL WHs on operational planning ensuring the information and
resources are in place for the committed service delivery
- Liaising with agencies for operational manpower planning and supplying for
on-time accomplishments of fulfillment activities and project implementations
- Evaluate business needs vs fulfillment capabilities, initiating necessary actions to
develop fulfillment scalability and flexibility for business growth
- Responsible for budget planning, tracking and reporting
- In charge of monthly accrual estimation and billing processing for on-time
submission and closure
**Requirements**:
- Bachelor Degree in Business Analytics, Industrial Engineering, Operation
Research, Computer Science or other relevant disciplines
- At least 3 years of working experience in data analysis, and experience in
ecommerce, supply chain, or logistics is a plus
- Possess strong analytical and problem solving skills
- Excellent command of Excel and Google Sheets
- Proficient in SQL and familiar with Python or R
- Knowledge of OMS, WMS, PMS would be an advantage
- Self-motivated and results-oriented with the tenacity to perform in a fast-paced
environment
- Excellent communication skills in both English and Chinese (spoken and written)
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