Manager, Examinations Office

**COMPANY DESCRIPTION**
Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.

Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 500 academic programmes for higher learning and professional certification courses for skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted over 85,000 graduates.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, we provide a stimulating and professional working atmosphere with plenty of room for initiatives and growth. If you are seeking for challenges and enrichment, we welcome you to write to us

**RESPONSIBILITIES**
**Examinations Office**
Examinations Office is responsible to manage the pre and post examination preparations. This includes monitoring the submission and approval of examination assessment papers and results, management of exams and academic records. This position has to work with faculty members and internal/external stakeholders to ensure compliance to the approval process are adhered, in accordance with internal SOP and CPE requirements; as well as involve and support in exam invigilation related matters. The staff in Examinations Office must conduct themselves in an ethical manner, demonstrate honesty and integrity. Meticulous and possess good organizational skills are essential.

**Responsibilities**:

- **Supervision and Managing Pre-Exam Process and Security
**- Managing the approval process of exam questions of Kaplan Singapore proprietary / degree
- programmes within the stipulated approved timeline, as specified in Academic Policy.
- Support in verifying exam related documentation for exams that are set and sent by the partner universities.
- Provide support to direct supervisor to ensure examination related updates and data are consistently compiled within the stipulated timeline
- Monitor the progress and implementation of new exam assessment requirement on KHE proprietary/degree programme’s exams.
- Scheduling of assessment and ensure students are informed of the schedule in a timely basis.
- Manage and maintain the approval, secure storage, confidentiality and integrity of the assessments deployed for proprietary and university programmes.
- External CIs and invigilators are allocated for all exams in a timely basis.
- Monitor and maintain the preparation, printing of assessments and packing of exam bags within stipulated timeline.
- Participating in new initiatives proposed by the team or direct supervisor for performance efficiency and new learning opportunities.
- **Supervision and Managing the Results and Security
**- Monitoring of internal Standard Operating Procedures (SOPs) for the team to ensure compliance to regulatory requirements
- Ensure security and proper storage of all proprietary exam related documents administered by Examinations Office, as per EduTrust requirement
- Performance of staff supervision duties in absence of direct supervisor which include:

- Monitoring of marking timeline, submission of results, plagiarism and marker’s reports
- Coordinating scripts sampling and moderation of results
- Compilation of graduating list, appeals, scholarships and academic offences (Exams misconducts, plagiarism/collusion cases) for monthly Exam Board Meeting and approval
- Storage maintenance of exam scripts with labeling and tracking records
- Coordinate ad-hoc requests related to progression marking
- Office maintenance
- Manage and monitor the marking, moderation and approval process and ensure the relevant policies are in place accordance to the SOP and EduTrust requirements; before the results can be released officially to the students.
- Exam materials and assessment result storage
- Participating in new initiatives proposed by the team or direct supervisor for performance efficiency and new learning opportunities
- **Supervision and Managing the Academic Records, Appeal and Awards
**- Managing and updating of academic misconduct and penalties records (plagiarism, collusion and exam misconduct)
- Approval of awards from the awarding authority, printing/reprinting of certificate and transcript, update and maintain the graduating list, scholarship and dean list records. This includes:

- To ensure the students have satisfied and fulfilled the academic requirements of the programmes to graduate. Generate the graduating student list and submit to EO for approval.
- Printing of certificates and transcripts based on the approved graduating list.
- to ensure studen