Senior Executive. People Services

3 days ago


Singapore Nanyang Technological University Full time

NTU Shared Services is seeking to hire a Senior Executive to join People Services Team to support the University’s HR functions in the areas of Work Passes administration, Onboarding and other HR support to employees of the University.

**Responsibilities**:
Service Delivery

Manage onboarding activities for newly hired University staff:
- Ensure pre-employment requirements are completed for new hires- Schedule onboarding and conduct orientation- Prepare on-boarding documents including network account passwords, staff card etc- Verify key employment documents

Handle Work Pass administration which includes the followings:- Cancellation of work pass- Provide advice on work pass related matters

Support other adhoc assignments undertaken by the team

Operational Excellence- Ensure all on-boarding operations, work pass processes and other requests are executed accurately and timely within the agreed Service Level Agreements (SLAs).- Attend to queries in a professional and timely manner.- Participate in process improvement reviews

Relationship Management/Customer Relations- Work with colleagues within NTU Shared Services to ensure seamless HR end-to-end processes.- Work with and develop business relationship with all stakeholders including HR Business Partners, Hiring Managers, employees, colleagues to support and ensure alignment of HR transactional services with NTU HR policy & strategic direction.

**Requirements**:
- Diploma or Degree with corresponding 1 or more years of relevant HR experience respectively- Generalist HR knowledge- Statutory policies and guidelines relating to Work Passes and Employment Act- Possess good interpersonal, communication and presentation skills- Good understanding of common HR practices, employment related legislation-
- Good written and verbal communication skills.- Proficient in Microsoft Office (Excel, PowerPoint, Word)- Team player, meticulous and resourceful

Hiring Institution: NTU



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