HR Specialist

2 days ago


Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time

**Compensation & Benefits**
- Provides assistance and support to Director, Human Resources for compensation and benefits and other human resources functions for Singapore, Kuala Lumpur, Bangkok and Jakarta Customer Engagement Center.
- Prepare compensation packages proposal and appointment letters
- Manage end-to-end payroll processes, including salary computation, statutory submissions, and payslip generation.
- Manage employee benefits programs (health, insurance, wellness, etc.)
- Conduct compensation and benefits surveys through data collection
- Interpret and analyse compensation and benefits survey results and make remuneration package recommendations, where applicable
- Conduct and compile market compensation or benefits reports, when required, for submission to headquarters
- Handle various insurance renewals and administration e.g. premium calculation
- Work closely with the insurer provider on insurance related or claims processing enquiries raised by employees
- Handle and submit survey reports required by authorities e.g. Labour Market Survey
- Administer Long Service Award program for employees with service anniversaries
- Plan and execute employee recognition/awards celebrations. Prepare required reports for submission to HQ when required.

**Payroll and HRIS Administration**
- Prepare monthly payroll calculation which includes monthly allowances, overtime payment, medical reimbursement, etc
- Handle the tax clearance process (example IR21/CP21) for foreign employees
- Prepare payroll calculation for departing associates and handle the final payment arrangement
- Work closely with Operations and Workforce Management teams on the associate leave issue, system issue and other leave-related enquiries
- Leave administrator and process Year End closing of leave and benefits entitlement
- Liaise with EPE vendor on the system maintenance issue, e.g. system initialization for the year, calendar setup, and others system breakdown issues
- Handle employee exit processes including resignation, termination, and retirement procedures, ensuring all formalities are completed.
- Prepare certificate of employment on request from employees
- Review and update the Employee Handbook and HR policies to ensure alignment with company policies and government regulations.
- Support employee engagement activities

**CANDIDATE PROFILE**

**Experience**
- Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
- Strong communication and interpersonal skills.
- Ability to handle sensitive information with confidentiality.
- Proactive and results-oriented with a strong commitment to excellence.
- Payroll & legislation knowledge in BKK, JKT, KL will be an added advantage, but not a requirement

**PREFERRED QUALIFICATIONS**

Education: Min Diploma in HRM/Accounting or equivalent

Related Work Experience: At least 4 years of related work experience in HR Operations and Payroll

Supervisory Experience: No supervisory experience.

License or Certification: None
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be**where you can do your best work, **begin**your purpose, **belong**to an amazing global team, and **become**the best version of you.



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