Assistant Operations Manager

5 days ago


Singapore LF LOGISTICS SERVICES PTE. LTD. Full time

Job Description

Collaborate with associates to achieve shift production objectives and KPI’s.

Manage night shift operation and ensure efficiencies, optimal customer services and cost objectives.

Manage all communication with associates and management to address all key issues.

Train shift team ( Admins and Ops ) in areas of goal setting, career, personal development and discipline.

Develop competent team of workers through coaching or counseling, performance management and effective communication.

Arrange and prepare a daily schedule of planned events and activities.

Address customer issues/complaints with patience and professionalism.

Ensure compliance to all procedures by staff and develop healthy and safe work culture.

Ensure adherence to company policies and procedures according to shift timing and work elements.

Evaluate all shrink issues on night shift and recommend necessary changes for improvement.

Organize shift meetings to communicate and resolve all issues for night operation.

Prepare and compile reports on operation shortfalls, employee accidents, equipment problems and employee relation matters to facilitate smooth night shift operations.

Any Ad hoc activities assigned.

Job Requirements

Degree in Logistics / Supply Chain Management or any relevant discipline

5 years of managerial experience in a 3PL industrial

Energetic and innovative to drive the staff

Strong verbal & written communication skills

Experience in WMS and E-commerce operation will be added advantage

Good knowledge in Microsoft Applications

**Working time**: 8.30pm - 6.00am (Mon-Fri)



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