Operations Executive

1 day ago

Singapore SWIMWERKS ASIA PTE. LTD. Full time

1 year exp

**Roles & Responsibilities**

**Responsibilities & Duties**:

- Handle day-to-day operational issues and ensure issues are resolved in a proper and timely manner
- Resolve customers’ issues and provide feedback and analysis.
- Manpower scheduling & rostering duties
- Responsible for ensuring timely delivery of services, monitoring customers’ payment status and remind customers on updates
- Identify process gaps within the department and drive improvement
- Prepare reports and data analysis on a monthly basis
- Go for site visitation to customers when required
- All other ad-hoc administrative duties as assigned

**Requirements**:

- Diploma/Degree in relevant disciplines preferably in the sports or aquatic education with mínimally 1 year of operation experience
- Strong eye for details and meticulous with numbers & data
- Have the integrity and high standards in the work you do
- Strong desire with the curiosity to continuously learn and grow
- We're a fast paced team. You should be comfortable with it and understand that not everything is 100% defined all the time
- Good timekeeper, well organized and excellent problem-solving skills.
- Able to work independently, resourceful and a good team player having leadership skills
- Excellent communication and customer’s centric skills
- Computer literacy with MS office software
- 6 days work week and required to work on weekends

Swimwerks Aquatic Training & Services is established in 2015 with a vision to promote water safety and equip individuals with swimming and lifesaving skills.

With more than 6 years of expertise and collaboration with industry partners, In 2020, Swimwerks Asia Pte. Ltd. was established. We have since expanded our services across to the corporate and government sectors.

Swimwerks aim to be the preferred one stop aquatic hub in Singapore and Asia Pacific by the year 2028.

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