
UX Researcher
5 days ago
**About the role**:
As an UX Researcher on the Consumer digital team, you will work closely with designers, product managers and other stakeholders to create and refine digital experiences that improve the lives of our users. Using mixed-methods research, you will support teams by bringing clarity to ambiguity with user insights throughout the product development process, from early-stage discovery to launch and evaluation. The role is essential in delivering seamless and intuitive user experiences that are grounded in user needs.
**Let’s talk about the role**
**Product Team Influence**
- Develop research plans with clear objectives, participant screeners, moderator guides, recruiting strategies and timelines.
- Share research findings with product, design and executive teams in ways that support decisions.
- Provide regular project updates, including status, blockers and open questions.
- Recommend appropriate research methods and tools based on stakeholder goals.
- Work with Product Managers to forecast and prioritize research needs.
**Organizational Influence**
- Join cross-functional initiatives, representing the user voice and helping to drive continuous improvement.
- Build user empathy across the organisation through readouts and direct feedback.
**UXR Influence**
Stay current on industry trends and best practices in UX research.
**Let’s talk about you**
**Empathy & User Advocacy**
- You centre users in your work, understanding their experiences, emotions, and motivations.
- You ensure these insights are clearly communicated and embedded in team decisions.
- You use interviews, surveys, and usability tests to uncover what is relevant
**Analytical Thinking**
- You turn findings into clear, actionable insights that guide product and design decisions.
**Communication & Collaboration**
- Able to present research findings in a clear, engaging, and accessible way.
- Collaborate closely with cross-functional teams to ensure insights lead to meaningful improvements.
**Technical Proficiency**
- Skilled in selecting and using research tools to manage studies, analyse data, and communicate results.
**Creativity**
**Required**:
- 3-5 years of UX research experience, ideally in health tech or regulated industries
- Comfortable conducting research in a fast-paced, cross-functional environment
- Portfolio that shows past research work and deliverables
- Experience with tools such as UserZoom, UserTesting, Qualtrics, Confluence, and Miro
- Strong communication and collaboration skills
- Degree in Human-Computer Interaction, Psychology, Anthropology, or a related field
- Some travel required internationallyAs this role involves facilitating research for the China market, conversational proficiency in Mandarin is preferred to effectively engage with users and stakeholders
**Preferred**:
- Experience working in healthcare or medical device industry
LI-APAC
-
Intern, UX Research
3 days ago
Singapore Rakuten Full timeJob Description: Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce,...
-
Intern, UX Research
5 days ago
Singapore Rakuten Full timeJob Description: Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce,...
-
UX Designer
3 days ago
Singapore SECTION PTE. LTD. Full time**The Agency**: SECTION is a digital creative company, and we believe in digital—a lot. We are often engaged by brands that depend on digital channels to speak/listen to their target audiences. The ways we create storytelling channels for clients are not restricted by guidelines but empowered by our beliefs and research. We welcome you if you believe in...
-
Senior UX Researcher
5 days ago
Singapore Rekuten Global Full timeJob Description: Rakuten is Japan's leading Internet services company, the largest e-commerce company in Japan, and the third largest e-commerce marketplace worldwide with a combined membership of almost 1.3 billion. Rakuten has 70+ businesses and services spread across 30 countries and regions worldwide, this includes Viber, eBates, Lyft and more, reaching...
-
UX Researcher
3 days ago
Singapore PEBBLEROAD PTE. LTD. Full timePebbleRoad is a Singapore-based design and strategy practice. We help organisations in their digital transformation journey by aligning their strategic vision, creating digital experiences and building internal capabilities. We started our practice in 2004 with one objective: to do impactful work. We work with clients such as DBS (Singapore), Digi...
-
UX Content Designer
3 days ago
Singapore SECTION PTE. LTD. Full time**The Agency SECTION is a digital creative company, and we believe in digital—a lot. We are often engaged by brands that depend on digital channels to speak/listen to their target audiences. The ways we create storytelling channels for clients are not restricted by guidelines but empowered by our beliefs and research. We welcome you if you believe in...
-
Senior UX Researcher
5 days ago
Singapore Reap Full time $13,200 - $144,000 per yearSenior UX ResearcherReinvent finance with Reap. We're building the design foundation for the next generation of global finance. As our first UX Researcher, you'll establish research as a core craft at Reap—shaping how insights guide everything we ship, from corporate cards and expense tools to API dashboards and AI-driven workflows. You'll set the...
-
Senior UX Researcher
7 days ago
Singapore Reap Full timeOverview Reap is building the design foundation for the next generation of global finance. As our first UX Researcher, you’ll establish research as a core craft at Reap—shaping how insights guide everything we ship, from corporate cards and expense tools to API dashboards and AI-driven workflows. You’ll set the standards, build the playbook, and...
-
Qualitative UX Researcher, Search
22 hours ago
Singapore Google Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree in Human-Computer Interaction, Cognitive Science, Psychology, Anthropology, related field, or equivalent practical experience. - 5 years of experience in UX, Human-Computer...
-
Senior UX Researcher
3 days ago
Singapore NE Digital Full timeCOMPANY DESCRIPTION NE Digital is the digital, data and technology organization that serve as a center of excellence to drive digital transformation for our group of NTUC Social Enterprises to meet the critical social needs of Singapore's community. Delivering innovative products and solutions, we empower our people to lead a better and meaningful life...