Snr Technical Services Manager

The Tuas, Singapore API Facility is a key strategic manufacturing part of the PGS Network. Many of the Pfizer’s important new innovative medicines are being transferred to the Site to support the overall growth and breakthrough strategy. There are 2 API manufacturing facilities in the innovative network, the Ringaskiddy site in Cork Ireland and the Singapore Site. Ringaskiddy is the default location for all small molecule API launches. Once robust, the API is transferred to Tuas to ensure dual sourcing, guaranteed supply and capacity relief in Ringaskiddy supporting growth. In addition, the Tuas facility is undergoing an expansion whereby seven products will move from one production building to another within the facility. This will be followed by a contraction where the older production building will be divested. These transfers must happen flawlessly to ensure the Tuas site meets its commitments. To support flawless transfers, the technical strength of the Site must be similar to the Ringaskiddy site. As the Ringaskiddy site has the PDC (Process Development Centre) to support technical bench strength and overall expertise we must create a stand-alone function in Tuas to replicate this Organizational Design. This Technical development and services lead role will focus on the transfers into the new facility and is crucial to the strategic success of the site.

The Tech Services Sr Manager will be responsible for leading the Technical Services Team at the new facility resulting in an improved scientific and technical understanding of API manufacturing and validations across the entire portfolio of products manufactured in the Tuas API site.

The role will entail developing a sustainable business strategy that can predict and respond to changes in science and technology thus ensuring that the team’s expertise and technical capability sustain, not only, the sites current needs but also its future needs.

The role will initially report to the site leader and focus on the Technical Services (TS) department for the new facility, a separate Technical Services team focusing on the existing facility will be led by the TS director. Post divestiture of the existing facility in 2026 this role will report to the TS director.

POSITION RESPONSIBILITIES

Note: All responsibilities below will focus on the new facility with appropriate sharing of cooperation with the TS team from the existing facility.
- Ensure successful startup of the new facility, including flawless movement of products from the existing production building to the new building.
- Complete the operational readiness activities for the new facility including the TS laboratory, all TS and validation SOPs and systems, PAT systems.
- Support the HAZOPs and FMEAs for all the products in the new facility.
- Implement robust systems for ensuring product and process knowledge management is transferred from the existing facility to the new facility prior to divestiture.
- Ensure the key site systems and processes for delivery of robust processes are embedded in the organization
- Use a data driven approach to proactively identify process improvement opportunities and prevent processes issues.
- Provide technical support for routine production and where appropriate, lead technical process investigations.
- Lead internal Tech Transfer processes by partnering with New Product Introduction (NPI) lead to ensure flawless commercialization of new products.
- Lead / Project manage, internal/external, high priority cost improvement projects and targeted Next Gen project activity to meet improved COGs targets
- Build effective relationships both internal and external to the site. Externally, both within the Pfizer network and with other industry partners, and academia to add value to the business.
- Provide a center of technical excellence utilizing the laboratory facilities, equipment, analytical techniques to enhance the technical depth and knowledge for both the site and the network.
- Technical Support for ongoing regulatory queries/responses
- Responsibility for regular review of distressed inventory stock and development of remediation strategy
- Lead and support the needs of a diverse scientificteam, nurture and develop their talent and inventiveness.
- Supervision_

Approx 11 direct reports.

Periodic supervision of PhD studentships or lab-based interns to develop talent for the future.

EDUCATION

PhD in chemistry or relevant discipline is preferred.

EXPERIENCE
- At least 10 years relevant experience in the pharmaceutical or similar industries or related experience
- At least 5 years’ experience in a relevant leadership position.
- Proven ability to communicate effectively with other functions on technical matters
- Proven ability to deliver on business targets and implement change programs in an efficient and timely manner
- Proven ability to develop talent and identify improved technologies to meet the future business

Work Location Assignment: On Premise