Technical Service Manager

SUMMARY OF THE ROLE

Manage the Technical Service function to ensure that the local organisation receives the required technical service to ensure projects are carried out according to specification and customer satisfaction and that Jotun is a preferred supplier in the market. This position will be based in Tuas, Singapore and reporting to General Sales Manager - Marine & Protective.

Responsibilities:
- Build and develop a competent, organised and close-knit technical service team with the potential to work across segments.-
- Develop the Technical Service business plans and department’s operations and budget development which in line with Performance Coatings' strategy.- Provide detailed reports to management on the organisation/utilisation and efficiency of the team.- Build up and enhance relationship with key customers.- Ensure company policies and new technical information is properly informed to the organisation.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Qualification:
- Bachelor's Degree with minimum 3 years of relevant experience in Technical Service Management.- At least 3 years of people management experience.- Proficient in verbal and written English.- You have strong communication skill and a team player.

Personal Qualities:
- Acts on own initiative, makes things happen and accepts responsibility for the results.- Provides team with a clear sense of direction, inspires and coordinates others and keeps them focused on objectives.- Develops people through delegation, empowerment and coaching; promotes career and self-development.- Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.- Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.- Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.

What We offer:
- Competitive compensation and benefits- Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.- Career development opportunities across multiple disciplines and geographies- Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores- A supportive and inclusive company culture where you can be your authentic self- A focus on having fun together through team buildings and social activities

POSITION INFORMATION

Company:
Jotun (Singapore) Pte. Ltd.

Contract Type:
Regular

Time Type:
Full time

CLOSING DATE (dd.mm.yyyy):
15.11.2024

WHO WE ARE

Seeing a prominent market in South East Asia (SEAP), Jotun opened its first factory in Thailand in 1968. Rapid economic development in the region led to new companies and factories in countries such as Singapore, Malaysia, Indonesia, Vietnam, Philippines, Myanmar, Cambodia and Australia. Jotun SEAP has been awarded a Korn Ferry Engaged Performance Award for year 2019, in recognition of achieving a best-in-class level of “Enablement”. We are proud to have an incredibly diversified region with more than 2,000 employees that come from different nationality and background, working together in delivering profitable growth. Throughout our history, we have focused in providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.

Jotun Malaysia and Singapore were established in 1983 and 1971, respectively. With the consolidation of Jotun Malaysia & Singapore in 2016, the organisation has consistently delivered strong growth and profitability to become today one of the main contributors to our business in the South East Asia and Pacific region. The company operates three factories in Shah Alam and Nilai and has a wide network of offices and warehouses across Malaysia and Singapore, providing efficient and timely response to our customers. Our aim is to develop employees through a culture of continuous feedback, learning and growth.

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Career Page

to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.