IT Service Engineer

2 days ago

Tuas, Singapore NUSANTARA PRIME CONSULTING PTE LTD Full time

**Responsibilities**:

- Manage service desk tickets and provide technical support to end-users, focusing on hardware-related issues.
- Diagnose and troubleshoot hardware problems across desktops, laptops, and peripherals.
- Perform imaging/cloning, configuration, and maintenance of computer hardware.
- Deliver Level 1 support for IT hardware including computers, printers, and related devices.
- Prepare and set up laptops for new hires, ensuring readiness and compliance.
- Administer and maintain computer networks and related IT environments.
- Maintain accurate documentation of hardware inventory, procedures, and operational workflows.
- Perform other duties as assigned by the supervisor.

**About You**:

- Minimum 2 years of relevant experience in IT support.
- Proficient in Windows operating systems and platforms.
- Hands-on experience in hardware installation, repair, and troubleshooting.
- Strong problem-solving and multitasking abilities.
- Good communication and interpersonal skills.
- Diploma/Bachelor’s degree in Computer Science, Engineering, or a related field.
- Experience in GMP (Good Manufacturing Practice) environments is an added advantage.

**Job Type**: Contract
Contract length: 12 months

Pay: $5,000.00 - $6,000.00 per month

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