Assistant/department Manager

20 hours ago

North Singapore STAR CAREER CONSULTING PTE. LTD. Full time

**Assistant / Department Manager**
**Location**: Ang Mo Kio / Sembawang (Site)
**Industry**: Information Technology / Engineering Services
**Employment Type**: Full-time | Permanent
**Eligibility**: Singaporean Only

**About the Role**
We are seeking a highly motivated **Assistant / Department Manager** to lead daily operations, manage staff performance, oversee budgets, and drive business growth through new opportunities. This role involves **strategic planning, process improvement, and compliance management**, while fostering staff development and customer satisfaction. You will also serve as a **point of escalation for complex operational issues** and champion continuous improvement in service delivery.

**Key Responsibilities**
- Manage maintenance services projects, including scope definition, resource allocation, scheduling, budgeting, and risk management.
- Supervise the attainment of KPIs related to orders, revenues, and service performance.
- Identify and pursue new business opportunities in the maintenance services sector.
- Ensure full compliance with contractual obligations and service level agreements (SLAs).
- Drive continuous improvement initiatives in operations and service delivery.
- Cultivate and maintain positive relationships with customers and stakeholders.
- Manage staff well-being, performance, and training programs to enhance departmental capability.

**Requirements**:

- Degree or Diploma in **Computer Science, Information Technology, Electrical, or Electronics Engineering**.
- Minimum **3 years of experience** as a System Architect, IT Infrastructure Maintenance Engineer, or IT System Integration Engineer, plus at least **2 years of leadership experience** as a Head of Department or equivalent.
- Proficient in **network cybersecurity, switching, routing, firewall management**, and **IT Service Management (ITSM)**.
- Strong written, verbal, and presentation skills.
- Excellent leadership, organizational, and stakeholder management abilities.
- **Singaporean only.**:
**Why Join**
- Opportunity to lead projects involving **cutting-edge technologies and architectures**.
- Inclusive workplace that values **diverse perspectives and collaboration**.
- Meaningful work contributing to large-scale infrastructure and IT service initiatives.
- Fun, passionate, and dynamic work culture.
- **Competitive remuneration and comprehensive benefits package.**

**Job Types**: Full-time, Permanent

Pay: $4,000.00 - $7,000.00 per month

Work Location: In person

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