Restaurant Manager

2 weeks ago

Clementi, Singapore FoodXervices Inc Pte Ltd Full time

**Responsibilities**
- Coordinate daily restaurant management operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations

**Requirements and skills**
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Strong leadership, motivational and people skills
- Acute financial management skills
- Diploma in Business Administration; hospitality management or culinary schooling is a plus

**Salary**: $2,600.00 - $3,800.00 per month

**Benefits**:

- Employee discount
- Health insurance

Schedule:

- Monday to Friday

Work Location: In person

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