Customer Service Officer
1 week ago
**The Job**:
- Handle booking of golf slots for members and corporate members
- Perform registration and issuance of course tickets
- Keying in of golfers’ scorecards
- Answering of phone enquiries
- Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day
- Ensure that ISO Quality Procedures are compiled with
- Assist the Executives on proper regulation of golf operations including competitions and activities
- Opening and closing of golf course during inclement weather
- Deliver right information to members/guests and ensure important notices are displayed on the notice board
**Requirements**:
- Minimum GCE ‘N’ level with one year experience in similar field
- Customer service oriented
- Possess good interpersonal and communication skills
- Must be able to perform shift duties and work on weekends and public holidays
**Additional Information**:
- 5-day work week
- Rotating shifts: 6:30 am to 3:30 pm / 6:30 am to 4:15 pm / 9:15 am to 6:15 pm / 9:00 am to 7:00 pm
- Monthly laundry allowance provided
- Overtime pay provided where applicable
- Staff transport provided at Tanah Merah MRT station for 9:00 am shift
- **Staff transport for 6:30 am shift not provided but shift allowance of $13 applies.**
**Attractive Employee Benefits**:
- Annual and medical leave
- Annual Wage Supplement (13th month bonus)
- Variable bonus
- Subsidies for medical, dental & holiday
- Medical and group insurance coverage
- Perfect Medical / Long Service Award
- Birthday gift
- Corporate rate for selected tourist attraction
- Privileged rates for usage of Club facilities
*Terms & conditions apply.
**Job Types**: Full-time, Permanent
**Salary**: $1,900.00 - $2,300.00 per month
Schedule:
- Day shift
- Early shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Experience**:
- Customer service: 1 year (preferred)
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