Customer Service Officer
2 hours ago
**_Reporting to the Marcom Manager/ Snr Marcom Executive, the key role of the Snr Customer Service Assistant is to:
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- Handle systems relating to shopper management and reward programs
- Provide assistance and general information to shoppers at the Concierge Desk
- Handle the administrative and clerical work relating to the events and promotions at the mall
- Handle mall redemption programs such as vouchers, premiums, and parking
- Assist in customer loyalty programs
- Assist in collating tenants’ gift voucher reimbursement.
- Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, taking photos, etc.
- Handling and administering Lost & Found items
- Answering incoming phone calls
- Assist with assigned administrative duties from Marcom Manager
**Supervisory role**:
- To assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk. This includes efficient allocation of tasks among officers, conflict resolution, etc.
- Prepare monthly duty roster and ensure efficient allocation of manpower.
- Coach and mentor other Customer Service Assistants in their tasks.
Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.
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Assistant Port Ecosystem Executive
1 week ago
Singapore Customer Service Full timeJoin us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...
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Customer Service Officer
2 weeks ago
Singapore THONG LEE CONTAINER SERVICE PTE. LTD. Full timeIndustry Type**:TRANSPORTATION**: - Position Title**:Customer Service Officer**: - Working Location: JURONG AREA - Working together with the customer to make sure that every container detail is proper and put onto the vessel - Using to PSA Portnet for monitoring the vessel berthing. - Create customer order to the internal system. - Duration:...
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Customer Service Officer
2 hours ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full timeMinimum N or O level - Good communication and administrative skills - Previous customer service experience is plus. - Knowledge of Micro-soft Office esp Excel & Word, is a MUST - Knowledge of watch industry/ interest in watches is an advantage. - Attention to details is important, especially during check-in watches. Not Specified
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Customer Service Officer
1 day ago
Singapore National Service Resort & Country Club Full timeHandle membership enquiries via phone calls and emails on daily basis.Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis.Follow up and collect membership entrance fee due from new applications and/or membership renewals. These include calling...
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Customer Service Officer
2 weeks ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ø Ensure high standards and excellence in customer service experience for all enquiries. Ø Attend to check-in watches brought in by customers. Ø Process document for check-in and take photographs of check-in watches. Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers. Ø Follow-up...
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Part-time Customer Service Officer
7 days ago
Singapore Safra National Service Association Full time**We are hiring Part-Time Customer Service Officer (E1 CSO) across all 6 SAFRA EnergyOne Gyms** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...
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Customer Service Officer, Front Desk
2 weeks ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**PERMANENT JOB!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...
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customer service officer
5 days ago
Singapore National Service Resort & Country Club Full timeThe Job:Handle booking of golf slots for members and corporate membersPerform registration and issuance of course ticketsKeying in of golfers' scorecardsAnswering of phone enquiriesTally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/dayEnsure that ISO Quality Procedures are compiled withAssist the...
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Customer Service Officer
2 weeks ago
Singapore BEER HAVEN Full time**Customer Service Officer Job Description**: We are looking for a skilled customer service officer to oversee the daily operations of our outlet. As a customer service officer, you will ensure that customer are welcomed when they arrive and that they are accompanied to their room or seat. You will manage the hall and room activities. To ensure success as a...
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Customer Service Officer
2 weeks ago
Singapore COM CAREERS INTERNATIONAL PTE. LTD. Full timeA customer service officer is one whose primary role is to respond to a variety of customer inquiries and requests through the telephone, in person (i.e., over the counter), or by using internet platforms such as the social media. Depending on the nature of the company, the kind of requests and inquiries customers usually make may be on products and...