Technical Architect/sme

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**Job Summary**

**Key Responsibilities**
- ** Infrastructure Device Onboarding**
- Lead the onboarding of network devices (routers, switches, firewalls), storage arrays, and server systems into Logstash pipelines for centralized log collection and monitoring.
- Develop and maintain device-specific Logstash configurations for parsing syslog, SNMP traps, and proprietary log formats from various infrastructure vendors.
- Integrate log sources from multi-vendor environments (e.g., Cisco, Juniper, Dell EMC, NetApp, HPE, etc.) ensuring compatibility and data normalization.
- ** Logstash Pipeline Management**
- Design, implement, and optimize Logstash pipelines to handle high-volume log ingestion from infrastructure devices.
- Implement filtering and tagging strategies to categorize logs by device type, location, and criticality.
- ** Monitoring & Visualization**
- Create and maintain Kibana dashboards tailored for infrastructure monitoring, providing real-time visibility into device health, performance, and security events.
- Develop alerting rules for critical infrastructure events (e.g., interface down, storage threshold breaches, hardware failures).
- ** Automation & Integration**
- Automate device onboarding and log pipeline deployment using scripting (Shell, Python) and configuration management tools.
- Integrate log monitoring with ITSM platforms (e.g., ServiceNow) for automated incident creation and remediation workflows.
- Maintain version control of pipeline configurations and scripts using Git.
- ** Operational Excellence**
- Perform routine health checks and troubleshooting of ELK Stack components and infrastructure log sources.
- Collaborate with network, storage, and server teams to ensure comprehensive log coverage and rapid incident response.
- Develop and update runbooks and SOPs for infrastructure log onboarding, monitoring, and incident management.

**Required Experience**
- 5+ years of hands-on experience with ELK Stack (Elasticsearch, Logstash, Kibana) in large-scale, multi-client environments.
- Proven expertise onboarding and normalizing logs from a wide range of infrastructure devices (network, storage, server).
- Deep understanding of log formats (syslog, SNMP, vendor-specific), device management protocols, and log forwarding best practices.
- Experience designing and optimizing Logstash pipelines for high-throughput environments.
- Strong scripting skills for automation (Shell, Python).
- Familiarity with ITSM integration (ServiceNow), including automated alert-to-incident workflows.
- Proficient in version control using Git.
- Experience with security and compliance requirements for infrastructure log management.

**Technical Skills**
- ** Infrastructure Devices**: Network (Cisco, Juniper, etc.), Storage (EMC, NetApp, HPE), Servers (Linux, Windows, VMware)
- ** Log Management**: Logstash pipeline design, syslog/SNMP integration, log parsing and enrichment
- ** ELK Stack**: Elasticsearch, Logstash, Kibana, Elastic Agents, Beats
- ** Automation**: Shell scripting, Python, configuration management tools
- ** Integration**: ServiceNow, ITSM platforms, API-based automation
- ** Monitoring**: Custom dashboards, alerting, health checks

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**Workplace type**:
**About NTT DATA**

**Equal Opportunity Employer