Logistics Network Operations Manager

**Manager, Logistics Network Operations**

**Pfizer Global Supply Chain
- Intercompany Operations**

**Full Time
Pfizer is the world’s premier biopharmaceutical company taking new approaches to better health. We discover, develop, manufacture and deliver quality, safe and effective prescription medicines to treat and help prevent disease for people. We also partner with healthcare providers, governments, and local communities around the world to expand access to our medicines and to provide better quality health care and health system support. At Pfizer, colleagues in more than 90 countries work every day to help people stay happier and healthier longer and to reduce the human and economic burden of disease worldwide.

**This is a network role (Individual contributor) in a cross cultural team located in various parts of the world. The team is responsible to maintain the fine balance between cost and service with an oversight on freight forwarding partners. In addition to the operational support, the colleague is expected to play change ambassador role in various strategic initiatives.
**Role and responsibilities**:
**Outbound Logistics Network Operations**
- Operationally support the site transportation management of the sites under his/her responsibility
- Monitor shipping sites performance, adherence to logistics delivery processes, standards and compliance
- Manage external logistics provider “control towers” to ensure required objectives / outcomes are achieved
- Understand and communicate to all stakeholders’ future service and cost impacts resulting from changes in market conditions, network changes, product volume / mix changes, mode changes, etc.
- Own and lead continuous improvement initiatives (Change Ambassador) with wide range of scale and complexity.
- Real time shipment intervention and ensuring follow up actions with transportation suppliers are actioned against predefined playbooks and Standard Operating Procedures.
- Own the transportation budget (and Budget Vs Actuals) of the sites under his/her responsibility
- Leverage Logistics Platform Solutions tools capabilities related to financial management, operations KPI’s, planning and optimization, and visibility processes.

**Logistics Centre Singapore (LCS) Operations**
- Lead IMEX (Operational excellence) initiatives and represent Logistics Delivery Operations (LDO) team in Tier 3 (management level) Process centric team (daily whiteboards) own actions, drive resolutions and escalate where necessary.
- Represent Pfizer in APAC regional industry forums concerning pharmaceutical and healthcare logistics.
- Drive direct engagement with Airlines and Ocean liners (where required) and bring in meaningful insights to drive strategic projects.
- Ensure that standard work is documented, followed and current version is maintained

**Above Market Planning (AMP) Hub interface**
- Drive strategic initiatives with AMP hub supply planning team, based in Singapore.
- Act as a change ambassador for “Air to Ocean” transformation and drive the mindset change to use Ocean as the primary mode of transportation.

**Your skills**
- **Education**:Master or Bachelor’s degree in Business Administration (Management), Supply Chain or Logistics is required or any appropriate work experience.
- **Experience**:5 years Pharmaceutical and/or high-volume Consumer Goods industry experience or experience with a global logistics services provider.
- Strong analytical skills - Ability to work with a lot of variables and data and synthesize to drive management decision making
- Project Management experience/skills, change management skills, Vendor management skills, People skills to work cross functionally
- Good computer literacy (MS office, Transportation Management / Optimization Tools, SAP MM/SD modules, etc.)
- Ability to handle situations of high pressure (critical shipments) and quick decision making
- Ability to work autonomously as well as in teams; including leading multi-functional and geographically dispersed project teams
- Flexibility to work outside normal business hours, when needed. (considering different timezones)
- Languages: English (Business Proficient). Mandarin (preferred)